All your tasks and calendars into one blazingly fast app

Onboarding Specialist (South America)

$400 - $1K
BR / CO / PE / AR / CL / VE / EC / UY / Remote (BR; CO; PE; AR; CL; VE; EC; UY)
Job Type
Any (new grads ok)
Connect directly with founders of the best YC-funded startups.
Apply to role ›
Nunzio Martinello
Nunzio Martinello

About the role

Job Summary: We're seeking a South America-based Customer Care Specialist primarily to handle onboarding calls with our users based in North America and Europe. In this pivotal role, you'll be the voice and ear of Akiflow, ensuring customers receive the best possible support.

Role and Responsibilities:

  • Handle calls with both current and potential Akiflow users
  • Understand and address user concerns, feedback, and questions
  • Coordinate with the team to relay user insights
  • Assist in user onboarding and feature clarification

Knowledge and Skills:

  • Prior experience in customer support roles, preferably over calls
  • Fluent in English and preferably in Spanish
  • Strong communication skills
  • Passion for startups and innovation

Benefits of Working at Akiflow:

  • Be part of a dynamic, remote team
  • Flexibility to work from anywhere in South America
  • Annual global retreats to connect with the whole team

About Akiflow

Akiflow is a productivity tool that consolidates all your to-dos from multiple platforms (via API - email/slack/asana/etc.) and has a comprehensive view (tasks+calendars). No more switching between multiple apps, no more context switching.

Why are we building Akiflow?

In the last few years, we have seen tremendous changes in the way we work. The pandemic has disrupted the idea of a "traditional office" work environment, and many of us are now working in a "Hybrid office," combining remote work and office time. That's not the only significant shift in the workspace; in fact, not only did work environments change but so did the very nature of people's jobs. Knowledge workers nowadays spend a lot of time juggling various tasks, coming from everywhere - project management tools, email, chat apps, etc.

In a world where the boundaries between private life and work-life are thinner than ever, and the complexity of our jobs is higher than ever, effective planning has become an essential skill to help everyone use their time as efficiently as possible. We build Akiflow because we are firm believers that avoiding cognitive overload, distractions, overscheduling, and context switching is the key to staying productive and happy in the modern work environment.

Team Size:11
Location:Padua, Italy
Sebastiano Favaro
Sebastiano Favaro
Nunzio Martinello
Nunzio Martinello