Akute Health

A medical record system for digital health companies.

Customer Success Manager at Akute Health

Location
Remote
Job Type
Full-time
Experience
Any (new grads ok)
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Sharud Agarwal
Sharud Agarwal
Founder

About the role

Play a pivotal role in growing Akute from the early days! Help us onboard new customers, ensure they know how to use the product and how to be successful, clear up confusions and communicate to the team where to make product improvements based on customer interactions. As the first CSM hire you'll be expected to wear many hats. This role would involve everything from success & support, potential customer demos, marketing, webinars, etc and we will rely on you to suggest new initiatives.

You'll work directly with me, the founder, on a day-to-day basis while also working autonomously and on your own time. This is a self-starter job. We won't micro-manage you. You can work when you want, where you want, as long as you're getting the work done and mostly overlapping standard work times.

Join us as we make the first electronic medical record system (EMR) for digital health companies. Our EMR is also the first that is fully programmable and customizable. This allows us to enable new and exciting healthcare companies to provide amazing patient experiences.

This isn't about improving billing efficiency by 5%. This is about enabling completely new clinical and business models that are not possible with today's legacy vendors. Join a YC backed company at the earliest stage, as one of the first 5 employees, and actually make real improvements to healthcare.

I personally know how this industry can positively and negatively affect people. After being diagnosed with cancer in 2015 and spending 9 months in the hospital I came to truly appreciate the amazing science and medical innovation. However, the lack of innovation in the user facing software and doctor/patient experience was painfully obvious. I know what it will take to help reshape the industry for the better and that's what we are doing at Akute Health.

Why you should join Akute Health

Join us as we make the first electronic medical record system (EMR) for digital health companies. Our EMR is also the first that is fully programmable and customizable. This allows us to enable new and exciting healthcare companies to provide amazing patient experiences.

This isn't about improving billing efficiency by 5%. This is about enabling completely new clinical and business models that are not possible with today's legacy vendors. Join a YC backed company at the earliest stage and actually be able to make real improvements to healthcare.

I personally know how this industry can positively and negatively affect people. After being diagnosed with cancer in 2015 and spending 9 months in the hospital I came to truly appreciate the amazing science and medical innovation. However, the lack of innovation in the user facing software and doctor/patient experience was painfully obvious. I know what it will take to help reshape the industry for the better and that's what we are doing at Akute Health.