Founding Engineer

About Altur

We are building what essentially is an ultra-efficient call center powered purely by AI agents. Our agents handle tens of thousands of conversations every day for LatAm’s most important financial institutions.

We operate in a highly competitive space, but we have a strong technical advantage: our product is fully built in-house (minus the foundational models). This has allowed us to grow faster with a smaller team compared to other companies trying to compete, this is why this role is so essential for our company.

You should consider joining if

• You want to be a founding member and help build a lean, fast-moving, talent dense engineering team.
• You want significant ownership over your work.
• You want your work to impact the lives of tens and soon hundreds of thousands of people every day.
• You want to take part in key business decisions and have frequent contact with customers.

About the role

We are looking for a talented backend-leaning engineer to help us build and shape the product architecture and engineering culture in Altur (in-person in Mexico City).

What you will do

• Ship daily and see your code live next day.
• Design, build and own core features and services.
• You’ll be able to work on diverse and challenging problems (e.g. real-time voice pipelines, telephony services, machine learning).
• Work directly with the founders and get hands-on experience across every layer of the product.
• Talk directly with our customers, get feedback on the features, and explore ways to improve them.
• Help assemble a world-class engineering team: you’ll be part of our founding team, you’ll help set standards and define our engineering culture as we scale.

You'll be a good fit if

• You have +3 years of experience as a software engineer working with a similar stack.
• You want to have high impact, and are excited about what we are building.
• You enjoy solving hard problems, writing efficient code, and shipping polished, end-to-end features.
• You’re able to handle ambiguity and are able to learn fast without too much help (we don’t expect you to know everything from day 1).
• You’re obsessed about the results the code you write provide.
• You want to be involved in every aspect of the company, not just our code.

You’re not a good fit if

• You want a laid-back remote job.
• You avoid working on ambiguous, hard problems.
• You don’t think AI will replace at least 80% of what call centers currently do (in less than 5 years).
• You’re not looking to commit and grow with the company long term.

Must haves

• Strong experience with Python and SQL databases.
• Basic experience with cloud infrastructure (bonus if AWS).
• Proven ability to design, build and scale secure production systems.
• Knowledge of CI/CD best practices, with the ability to identify possible improvements.
• Experience using Docker and Git.

Big plus if

• You have experience with Django and Postgres.
• You have worked on real-time voice or telephony systems before.
• You are proficient in Go.
• You have experience scaling high-traffic systems.
• You have used Apache Kafka before.

Our stack

• Python (and some Go).
• Django.
• Postgres.
• Redis.
• Kafka.
• Github, Slack, Notion.

Our values

• High ownership. Make your own decisions and be responsible for them.
• Endurance. Think long term and act with integrity.
• Simplicity. Concise, clear and efficient work.
• Open minded. Being able to hold strong opinions while still questioning them with it’s necessary.
• No ego. Winning as a team comes first.
• Passion. We want people that take pride in the work they do.

About the interview

• Quick intro with founders (20 min)
• Technical interview (1 hour)
• Take-home challenge (llms allowed)
• Culture interview (30 min)
• Design interview (2 hours *on-site if possible)
• Offer

Compensation & perks

• Competitive salary adjusted on experience + significant equity.
• Visa sponsorship if required.
• Medical insurance.
• Gym membership.
• Top-notch setup in the office.
• In-person company offsite every year.
• Trips every now and then.