Product Designer

About Artisan

We're building AI employees. Not chatbots. Not copilots. Autonomous digital workers that do real jobs.

Our first, Ava, is an AI BDR used by hundreds of companies. She researches leads, writes and sends emails in a customer's voice, runs multi-step outbound sequences, manages her own deliverability infrastructure, self-optimizes over time, and handles objections and meeting booking. She's not a tool someone uses. She's a teammate.

We're a YC W24 company, have raised $35M+ from investors including Y Combinator, and are at $9M+ ARR. We just launched Ava 2.0, a step change in what an AI employee can do. The engineering problems are hard and the surface area is enormous.

Role overview

You’ll be the second Product Designer on the Artisan team, playing a key role in defining how humans will interact with AI employees and what the future of SaaS will look like.

• Work closely with the product team and CEO, prototyping and designing new features.
• Work closely with engineering from feature hand-off through to production launch.
• Speak to customers regularly to understand their problems and improve our UX.
• Help define the long-term product vision and roadmap from a UX-led perspective.
• Build upon our design system.

Who you are

• Product-minded. You care deeply about what drives user outcomes.
• Obsessed with attention-to-detail. Your designs are pixel perfect and ready for engineering hand-off.
• Excited to create magical user interactions. Interacting with an AI employee needs to feel magical - you’ll make sure it is.
• In the weeds. You care about how the design you’re creating will function in production and notice potential error cases and bugs before they happen.
• High-velocity. We’ve got an extraordinary amount of product to build this year, and you’ll work in harmony with the team to build and iterate fast.
• 3+ years of Figma product design experience, ideally in fast-growing SaaS companies.

Location: San Francisco and New York

Team: Design

Reports to: Head of Product Design, Mitch

Interview process

1. Introductory chat with our recruiter
2. 30-minute call with Mitch, our Head of Product Design.
3. Take-home trial task or portfolio walkthrough.
4. 30-minute trial task review call with Mitch, our Head of Product Design and Sam, our CPTO.
5. 30-minute culture and values call with Jaspar, our CEO.

Our culture and values

• Founder mindset. Everyone acts like an owner: take initiative, think big, challenge ideas, and push for 10× outcomes.
• Obsessed with impact. We apply the 80/20 rule, kill sunk costs quickly, and focus on what actually moves the needle.
• Customer-first, always. Every decision is made with the customer experience at the center.
• High standards, every detail. Quality matters in everything we ship, from product and code to copy and design.
• Clear, direct communication. We value candor, fast responses, and feedback.
• Winning team energy. We bring positive vibes, low ego, zero drama, and genuinely enjoy building together.