AssemblyAI

APIs for AI models

Community Manager

Location
Remote
Job Type
Full-time
Experience
3+ years
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About the role

AssemblyAI is a remote-first AI company building powerful deep learning models for developers, startups, and enterprises to transcribe and understand their audio data.

Our ASR models already outperform companies like Google, AWS, and Microsoft - which is why hundreds of companies and thousands of developers are using our APIs to transcribe and understand millions of videos, podcasts, phone calls, and zoom meetings every day. Our APIs power innovative products like conversational intelligence platforms, zoom meeting summarizers, content moderation, and automatic closed captioning.

AssemblyAI’s Speech-to-Text APIs are already trusted by Fortune 500s, startups, and thousands of developers around the world, with well-known customers including Spotify, Algolia, Dow Jones, Happy Scribe, BBC, The Wall Street Journal, and NBCUniversal. As part of a huge and emerging market, AssemblyAI is well on its way to becoming the leader in speech recognition and NLP.

We're growing at breakneck speed, and recently announced our Series B round. We've raised $63M in total funding, and are backed by leading investors including Insight Partners, Accel, Y Combinator, Patrick and John Collision (Founders of Stripe), Nat Friedman (Former CEO of GitHub), and Daniel Gross (Entrepreneur & Investor in companies including GitHub, Uber & SpaceX)!

Our ambition is to build an iconic AI company, making advanced deep learning technology accessible to everyday developers through a simple API, good docs, and a great developer experience.

Join our world-class, remote team and help us build an iconic deep learning company!

The Role

AssemblyAI is growing quickly, and we’re searching for an experienced community manager who is passionate about building a global online community of PMs that leverage our API platform of State-of-the-Art AI models.

Responsibilities

  • Program management: Build and promote programs that help PMs succeed with AssemblyAI’s APIs through online forums, virtual roundtables, and high-touch relationship management
  • Community growth: Grow the PM community around building AI-first products with meetups, events, and supporting local community leaders. 
  • Content creation: Collaborate with Product, Marketing, Sales, and other cross-functional partners to identify, create, and amplify educational content for PMs, solves their problems, and bundles AssemblyAI solutions into easily accessible packages for its community
  • Internal advocacy: Collect and synthesize community-sourced feedback in order to influence product strategy and improve the overall PM experience 
  • Product Manager advocacy: Build open and accessible channels for PM advocacy content, and interacting and communicating with the PM audience.
  • Social media: Run powerful social media, incentives, and other outward-facing efforts that will grow our PM customer and community

Requirements

  • Ideal candidate will have deep empathy for PM motivations (past experience as a PM is a plus)
  • Demonstrated ability in community marketing
  • Experience working in high-growth tech startup environment and other online communities
  • Proven social media, blogging, and content development skills 
  • Proven ability to facilitate complex and critical community situations with tact and timeliness
  • Working independently and autonomously, prioritizing multiple projects

Our Team

Our team is made up of problem solvers, innovators and top AI researchers with over 20+ years of experience in Machine Learning, NLP, and Speech Recognition from companies like DeepMind, Google Brain, Meta, Apple and Amazon. They conduct cutting edge deep learning research and develop novel algorithms & techniques to continually push the state of the art in speech recognition & NLP!

Our team is fully remote, and our culture is super collaborative, low-ego, transparent, and fast-paced. We want to win - and have a flat organization where everyone can openly share ideas (regardless of their title or position) in order to get the best idea.

As a remote company, our team members are given a lot of trust and autonomy to work where and how they want. We look for people to join our team who are ambitious, curious, and self-motivated, and we put a lot of trust and autonomy into everyone on our team. We want to empower everyone to do their best work with whatever tools, structures, or resources they need to perform at their highest potential.

Benefits (US)

  • Competitive Salary + Bonus
  • Equity
  • 401k
  • 100% Remote team
  • Unlimited PTO
  • Premium Healthcare (100% Covered for you + dependents)
  • Vision & Dental Care
  • $1K budget for your home office setup
  • New Macbook Pro (or PC if you prefer)
  • 2x/year company paid team retreat

Why you should join AssemblyAI

AssemblyAI is the #1 rated API for Speech Recognition. Thousands of developers use our APIs to transcribe millions of videos, podcasts, phone calls, and zoom meetings every day - powering innovative products like visual voicemail, meeting summarizers, and closed captioning.

We're backed by leading investors including Y Combinator, John and Patrick Collison of Stripe, Daniel Gross, and Nat Friedman. We were founded in 2017.

AssemblyAI
Founded:2017
Team Size:65
Location:San Francisco
Founders
Dylan Fox
Dylan Fox
Founder