TL;DR: Axelrod deploys agents in boutique and luxury hotels. Agents execute all non-physical front-of-house (FoH) and back-of-house (BoH) tasks inside the hotel's existing systems, just like your staff would, in order to deliver a hyper-personalized guest experience.

The problem

Running a hotel is a grind of manual, repetitive work. Staff are occupied with menial administrative tasks that do not directly improve the guest experience. Small operators burn their own hours on it, large operators hire teams. Either way it kills time or margins. Existing software is just one more thing to manage, it doesn't do the work for you.

https://youtu.be/hFbl6zTruqU

How we solve it

Axelrod maps the hotel's entire operation, then runs an agent workforce on top of it. The harness is purpose-built for hotel operations, powered by a memory layer that holds your property’s standard operating procedures and every guest’s history across stays, as well as an orchestration layer that breaks a request into tasks, routes each to the right role-agent and coordinates them across departments.

With computer- and browser-use, our agents drive the hotel's existing stack (PMS, POS, RMS) the way your staff do, with no MCPs, APIs, or integrations. That’s how Axelrod runs on the fragmented, legacy software real hotels actually use.

Axelrod augments every single role in the hotel staff: one butler can cover 4x the rooms. Because each agent has full context, it can adequately assess guest needs and makes sure nothing falls through the cracks. Agents start fully supervised and earn autonomy as they prove themselves, so hotels hand over the operations at their own pace. 

We’re trusted by Michelin-Key awarded hotels and live across four continents.

Why us

We both grew up in the hospitality industry and have worked on both sides of the desk.

Our ask

Intros to executives at hotel management groups, luxury hotel owners and general managers as well as hotel CTOs/CIOs.

Contacts

Adrian Lucas Tariel Stoica:
adrian@axelrod.live

Saman Sayahpour:
saman@axelrod.live