An employee benefits card for modern companies
Who We Are
Benepass is remote-first team making benefits magical. At Benepass, we believe that the future of employer benefits is flexibility.
Benepass supports thousands of global employees in 30 countries and counting. We’re backed by leading VCs including Gradient (Google’s AI venture fund) and Y Combinator, and amazing angels like Aaron Levie (Box) and Jake Schwartz (General Assembly).
Today, Benepass is in a period of hypergrowth. We’re looking for leaders to help us scale and bring our vision of flexible, employee-directed benefits to millions of people around the world.
Our Value Proposition
We help companies and people teams as they transition to modern, employee-directed benefits.
We support employees with a modern, flexible way to use benefits in the areas that matter most.
As an early member of Benepass’s growing operations function you will play a critical role in helping Benepass grow. The operations team is the front line team working with both people operations teams and those teams’ employees (Benepass’s end users).
In this role, you will gracefully address and resolve complex customer concerns and support our most important client relationships by working directly with the HR buyers Benepass partners with. You will manage unexpected and complex situations and write the playbook for a team that will be built around you. You will work closely with the rest of the operations team, product and engineering to build out the systems, processes, and products to support our fast growth.
We consider candidates holistically; the qualifications below are not hard and fast rules. If you’re interested in the role, apply!
Benepass (YC W20) helps companies take care of their people; employees get a single card for all of their benefits, paired with a friendly and intuitive mobile app. Our product makes it easy for employees to save on essentials (like child- and healthcare) and to enjoy their company’s perks (think work from home setups, fitness memberships, and free lunch) especially in a remote-first world. We also automate away tons of manual work that companies usually have to do to manage benefits.
Our investors include Gradient Ventures, Y Combinator, and awesome angels like Aaron Levie of Box.
Benepass is using modern software, automation, and a great UX to transform the $30+ billion benefits industry. We’re displacing incumbents running on manual processes and legacy technology, like fax, checks in the mail, and artisanal CSVs.
To do that at scale, we need to solve hard technical problems involving payments, security, integrations, NLP, nightmarishly complex and ever changing rules, automation, and a whole lot more. We also have to deliver an incredible user experience through our web and mobile apps.
We know we’re on to something here: In the past year, we’ve grown to cover thousands of lives and signed big customers who are household names. We've found product-market fit and we’re growing at breakneck speed.
In my opinion, one of the biggest reasons to work here is the team you’ll be joining. I love that I get to work with a team who are not only smart and super capable, but are also really friendly and genuinely care about each other.
Background-wise, we run the gamut, from Wall Street to Google & Facebook to barbershops and professional sports.
(Also, nerd sniping each other is the company sport. Frequent topics include robotics, AI, synthetic biology, dev tools, rockets, WSB, cryptography, and our pets.)