On-demand food delivery from dark kitchens in Pakistan.

Delivery Performance Lead

Lahore, Pakistan
Job Type
1+ years
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About the role

The delivery performance lead at Byte puts at you at the steering wheel of our last mile delivery operations where you would get to not only view the performance of our fleet but also guide our delivery ops performance to prove our delivery ops model as one of the most effective and efficient model in the industry where everyone associated with the operation -- let it be the rider, customer, or business -- is a winner!!


  • Manage budgets, costs and pricing plan for rider payout.
  • Retain rider earning threshold while decreasing the Cost Per Order
  • Lead performance team to manage rider income analysis to propose optimum rider incentive policies while minimizing churn and maintaining higher profitability.
  • Design multiple dashboards and reports to measure riders’ performance and KPIs
  • Make recommendations for adjustments in delivery ops strategy and adjust supply based on forecasting model refinements
  • Transform data analysis into valuable insights and communicate recommendations to relevant department.


  • Bachelor/Master degree in Business Management / Statistics, Mathematics, Computer Science or any analytical field.
  • Analytical mind and business acumen with ability to work with large amounts of data to discover patterns and trends and to form conclusions based on findings. Must be extremely detailed oriented.
  • Excellent analytical skills, independent thinking, data oriented, and knowledge of analytics tools required (SQL, Excel, PowerBI ).
  • Good communication and presentation skills.
  • Quick learner and proven ability to handle multiple projects concurrently.
  • High integrity and work ethic.
  • Team player with an ability to function effectively in a dynamic, fast-paced environment.
  • Bonus: Minimum 2-3 years of working experience in Food Delivery / Ride Hailing organization.

Why you should join Byte

Byte is building on-demand food delivery from dark kitchens. Our vision is to make food-delivery more affordable and accessible in Pakistan. Byte is Pakistan’s first consumer startup to get into Y Combinator, and is backed by top Silicon Valley VCs and senior executives from Uber and McDonald’s.

Team Size:30
Location:Lahore, Pakistan
Safee Shah
Safee Shah