Onboarding Specialist at CareRev
About the role
CareRev, a 100% remote company, is bringing the future of work to Healthcare. We are developing a robust marketplace that connects trusted Healthcare professionals to relevant per diem shift opportunities. We are working to change the traditional relationship between Healthcare professionals and Healthcare facilities alike, aiming to build a future that ensures people who work in Healthcare have better tools and are empowered to be the healers they want to be.
What You’ll Do:
Support newly registered CareRev users get through the onboarding funnel in a timely and efficient manner. Work closely with the regional team lead and operations manager to streamline and automate operational processes, as well as identify operational improvements. Run daily reports to identify trends in the assigned region and report on funnel metrics. Deliver above and beyond service to the CareRev user base. Effectively communicate with CareRev users, clients, and internal team members to describe CareRev’s onboarding process, product, and value proposition. Support the creation of a standard onboarding process, including playbooks, templates, and scripts. Track qualitative and quantitative user feedback to provide relevant product and marketing recommendations. What We’re Looking For:
Comfort around using various tools such as G-Suite, Microsoft Office, Salesforce, Zoom, Slack, etc. An enjoyment in optimizing processes and working cross collaboratively across teams. Flexibility, a creative mindset when solving problems, and the ability to thrive in a fast paced, start up environment. Bonus: Previous experience at a health-tech startup. A Few Reasons to Consider Us
100% remote + office equipment reimbursement Comprehensive medical, dental, and vision benefits Generous paid holidays & unlimited PTO for salaried employees Partial 401k matching Come help us change the future of healthcare work CareRev is building the #1 staffing platform for healthcare professionals. We partner with hospitals and medical centers across the US, and book thousands of specialized professionals through our app every month. We are putting transparency, fairness, and trust back on the table. We are excited to grow our team of 150+ employees distributed across the US in a remote environment! We deeply value changing the world for the better and work toward diversity across our teams while we scale our teams in breadth and volume. To date, CareRev has raised $50M in funding. In addition, CareRev has a fantastic group of investors, including Transformation Capital, top Healthcare VC firms, Y Combinator partners, and alumni.
CareRev is 100% remote. We have a small office in Los Angeles (Venice/Mar Vista) open for use by employees.
CareRev is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.
Why you should join CareRev
Healthcare costs represent 17% of US GDP. That’s 3 trillion dollars! A large portion of that is costs associated with medical doctors, nurses and healthcare staff in general. The world of healthcare staffing is dominated by telephones, fax machines, and paper calendars. We’re building a future where the people who work in healthcare are better managed and are empowered to be the healers they want to be.
CareRev is an online marketplace for healthcare staff. Hundreds of medical centers in California and Florida find highly specialized nurses and technologists on carerev.com every day.