Clipboard Health

Connects healthcare facilities with nurses nearby.

Customer Strategy & Experience Leader

$40k - $170k
Location
Remote
Job Type
Full-time
Experience
6+ years
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About the role

About the Role:

Clipboard Health is looking for a data-driven and creative individual to join the team as a Customer Strategy & Experience Leader. In this role, you will be responsible for a specialized team of support agents and leads who are working to create wonderful experiences for our customers. You will manage the team leads and hold their teams accountable for hitting our specific KPIs and departmental goals, with the main focus always being ensuring that our healthcare professionals and facilities get the best support possible.

Read more about the role and apply directly here in our job dashboard in Greenhouse: https://grnh.se/51e80a4d4us

Why you should join Clipboard Health

At Clipboard Health (YC W17) we work with healthcare facilities such as hospitals, assisted living facilities, and rehab centers to provide on-demand nursing staff. We are a fully remote team that is humble and hardworking. We think this is the best way to improve a ton of lives. Nurses will have better schedules and shorter commutes, and patients will receive better care.

Clipboard Health
Founded:
Team Size:500
Location:San Francisco
Founders
Wei Deng
Wei Deng
CEO