CoinTracker

The gold standard in cryptocurrency portfolio tracking and taxes

Community Manager (Remote)

Location
Remote
Job Type
Full-time
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About the role

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity:

Join our tight-knit early-stage remote team that thrives on delighting users and building magical products that improve people's lives. Help us build, develop, and support a diverse and vibrant community of CoinTracker users across our community forum and social media platforms.

You will:

  • Own and grow CoinTracker user communities (e.g. Discourse, Reddit, Telegram, Twitter support, and more)

  • Create engaging and educational content that enables readers to better understand CoinTracker, cryptocurrency, and the tax landscape

  • Set the direction, goals, and metrics that help us understand our community's success

  • Design and implement campaigns that grow our community base and increase engagement with users

  • Triage and escalate customer issues from the forum to the product support team

Some of the skills that we are excited about

  • Expertise with community engagement platforms like Discourse, Reddit, and Telegram

  • Act as the liaison between our communities and CoinTracker teams about the user experience

  • Love of writing

  • Passionate about cryptocurrency and the community around it

  • 2-3+ years experience working in a community management role

  • 1+ years experience working in a crypto-focused community

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every individual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome individuals, not folks who perfectly match a job posting.

Why you should join CoinTracker

Applying

Please apply directly on our careers page — applications via YC are unmonitored!

Overview

CoinTracker is a portfolio assistant for cryptocurrency. Used by over 1 million cryptocurrency holders with over $50 Billion in crypto assets on exchanges, it enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.

Our mission is to increase the financial freedom and prosperity of individuals and companies.

Some things we’re proud of:

💲 Over $50B in crypto assets are tracked on CoinTracker

📈 Profitable and growing rapidly

🤝 Partnered with Coinbase, TurboTax, H&R Block, OpenSea, Wolters Kluwer, and other industry leaders

💼 $100M Series A from Accel, Y Combinator, Initialized Capital, 776 Ventures, Serena Williams, and more

🗺️ Founders: Jon and Chandan previously built TextNow (scaled to 200 million downloads) and worked at Google[x] & Google

CoinTracker
Founded:2017
Team Size:55
Location:San Francisco
Founders
Jon Lerner
Jon Lerner
Founder
Chandan Lodha
Chandan Lodha
Founder