Community Phone Company
Modern landline and voice services
Recruiter
About the role
Our Mission
Community Phone has a straightforward mission: make the phone call more powerful. We have thousands of customers around the country, including children trying to purchase landlines for their elderly parents and businesses choosing modern voice features. Our enterprise clients include KFC, AT&T, GM, Dunkin’ Donuts, and Starbucks. We are customer-centric and believe that happy customers are the best sales force on the planet.
We are a venture-backed, Y-Combinator graduate. In 2021 alone, we grew 20%+ month-over-month and we are on track to triple in 2022. As our revenue and teams have expanded, our product offering has too - with novel voice features available for SMBs for the first time.
As our first designated recruiter, your primary focus will be expanding our team, while retaining quality.
About the Role
We’re looking to add our first exceptional recruiter to our team, working remotely or in Boston. On a day to day basis, you will report into Head of Ops and work closely with our CEO, Head of Sales, and Head of Support on cross-functional expansion. You’re a good fit if you feel excited at the prospect of personally growing our team by ~80% in the next twelve months.
What You’ll Do
- Selecting and installing an ATS
- Design and manage the entire recruiting pipeline end-to-end
- Develop and maintain a strategy for hiring stellar internationally-distributed talent who will advance the company’s mission and values
- Source executive candidates Source sales and support rep talent to aid our department headsSource ops, product, and engineering talent
- Deliver on our hiring golas through the end of 2022 and participating in designing the hiring calendar for 2023
What Success Looks Like
- Hiring pipeline health (eg. % of candidates who move through each stage in the funnel)
- An ever improving hiring timeline from initial contact to close 6-month retention rate of new hires
Who You Are
- Built and maintained a recruiting funnel yourself, developed strong opinions on how it should be run, what tools to use, and how the funnel should be evaluated
- Worked as a recruiter for 3+ years
- Effectively hired: executive talent, a high volume of talent quickly for a startup, and remote workers
- Bonus Points: hired international talent (not for visa sponsorship)
What You’ll Get From Us
- A Competitive Base Salary of $70k-$120k
- Having immediate impact on a fast-growing company that's taking business and consumer voice to market in the US
- A deep and wide scope that includes cross-functional hiring
- Unlimited PTO, company retreats, work-from-home set-up (eg monitor, keyboard, etc.)
- Fully remote work with flexible hours
- Directly contribute to the growth of the company, alongside your personal growth, with a diverse and mission aligned team.
Apply here: https://www.communityphone.org/jobs/recruiter
About the interview
Our Process
- Introduction Call with our Head of Ops (Ellie Lasater-Guttmann)
- Follow-Up Call with our Head of marketing / Head of Sales (Mark Lindquist or Adam Chavez)
- Take Home Assignment + Review (reviewed with and by Mark/Ellie/Adam)
- A Deeper Dive with one of our esteemed Advisors (person to be decided)
- Final Interview with CEO (James Graham)
- References & Background Check (please be prepared to provide up to 5)
- Addressing any outstanding questions, etc.
- Verbal Offer
- Written Offer
- Onboarding
Why you should join Community Phone Company
Community Phone Company YC W19 built a simple cloud phone system for businesses that don't operate a call center.
Our solution lets a business get all modern voice features (re-route if busy, greeting menu and IVR, programmable caller ID, cloud voicemail, etc) on their existing office phone and existing employee cell phones. All employees onboard instantly, no wifi required, no app to download. Businesses should not be missing out on orders because they can only take one call at a time, and they shouldn't need an IT person in order to get a modern business phone system.
