Modern landline and voice services
Community Phone is a venture-backed, Y-Combinator graduate with a simple mission: make the phone call more powerful. We believe the voice call has been left behind technologically. Why, when I call KFC to order fried chicken, am I told to download an app? Why not have the transaction occur automatically as a part of the voice call itself?
That is our product plan for 2022. In 2021 we grew 20%+ month-over-month growth and profitable channels that are ready for optimization and scale. Our team expanded from 5 people to nearly 50. Our customers now include KFC, AT&T, and GM (as well as consumers around the country).
Our investors are the same early investors in companies like Reddit, DropBox, AirBnB, Twitch, Lyft, and other successful startups. We are customer-centric and believe that happy customers are the best salesforce on the planet.
Your mission in the team
We are planning to be profitable in the next 8 months, while also more than doubling. To do that, we need to have our finance and compliance obligations in great order. You will be our first compliance/accounting/finance hire.
We need a leader who can manage the litany of executive-functioning required to run a telecommunications company compliantly (with a global staff). Note: You do not need a telecommunications background to succeed in this role.
You will be responsible for managing:
Our federal compliance including FCC filings Our federal tax filings (with our friends at inDinero, our tax firm) Our state compliance including state tax remittances (with our friends at Avalara - our state tax filing and remittance firm), registrations, PUCs, etc. Our hiring compliance including state registrations, international documentation for contractors, quarterly filings (with our friends at Gusto - our domestic payroll firm and Deel - our international payroll firm) Manage payroll (which is almost entirely automated)
We need a strategic voice who has strong opinions about what we'd need to do to become profitable, how much we'd be able to grow our teams while still hitting that goal, what financial guardrails we need in place around customer churn and refunds, etc.
You would be responsible for managing:
Our financial strategy and modeling both on a company-wide scale and on a specific feature scale (eg refunds needing to be brought down to X% or returns costing $Y)
You’d be a good fit if:
You have 4+ years of experience in a compliance or finance/accounting role (does not need to be in telecom) You can move quickly and can be comfortable with ambiguity You are comfortable being the point person with federal and state governments, finance partners, and internal stakeholders on compliance matters You regularly get feedback that you have completed more work in a timeframe than others thought possible You possess strong verbal and written communication skills - you will be our voice to the government
We can offer
An opportunity to take the business + consumer voice market in the US Nice perks (unlimited days off, company retreats, work-from-home set-up, etc.) Fully remote work with flexible hours Share and learn with a passionate and diverse team who breathe this company
Introduction call with our PM (who currently runs ops) Technical interview with our advisor Final Interview with CEO (James Graham) Reference checks (be prepared to provide 3) Offer
Community Phone Company YC W19 built a simple cloud phone system for businesses that don't operate a call center.
Our solution lets a business get all modern voice features (re-route if busy, greeting menu and IVR, programmable caller ID, cloud voicemail, etc) on their existing office phone and existing employee cell phones. All employees onboard instantly, no wifi required, no app to download. Businesses should not be missing out on orders because they can only take one call at a time, and they shouldn't need an IT person in order to get a modern business phone system.