People Operations Manager at delt.ai
About the role
The backbone of Latin America’s economy consists of SME’s which do not have access to proper financial services and lack the expertise to effectively manage their operations. We are trying to fix this problem.
delt.ai is an early-stage startup whose goal is to create the first digital bank for business, that effectively manages transactions to records as automated as possible. We are to become the go-to platform for operational viability and financial expertise. delt.ai is backed by reputational VC’s that include Y Combinator, Foundation Capital, Soma Capital, Plug and Play Ventures, Venture Souq, and founders of other YC-backed companies.
As we prepare to grow and further develop our product, we are seeking a passionate individual to fill the position of People Operations Manager. We are looking for a talented individual who has the ability to empower others and act as a facilitator in the workplace. The People Operations Manager will report directly to the CEO. This is a full-time position only.
Lead the hiring process to ensure that the right pipeline of candidates is reached and aligns to delt.ai’s values and work ethic.
Establish effective processes for recruitment, onboarding, and offboarding for the team to have a well-defined strategy. Additionally, you should be able to establish performance metrics and feedback strategies.
Incorporate company-wide initiatives that improve employee engagement and retention. These could be capacitation modules, leadership courses, or team-building activities.
Keep track of HR metrics such as employee turnover, time to hire in a particular position, cost per hire, benefits participation rate, and initiative participation rate.
Act as culture keeper for delt.ai. New team members must understand the culture and work ethic that is characteristic of delt.ai and have a clear understanding of our values and vision.
Collaborate with managers to define tasks, deadlines, and deliverables.
Stay updated on new HR methods and technologies. The People Operations Manager should also seek to implement the most effective methods to improve and build a great culture.
Act as a facilitator regarding the work environment. The People Operations Manager should understand the issues affecting the work discipline or processes of the organization and deal with them in a timely and effective manner.
We seek autonomous people willing to work in a fast-paced environment, willing to learn, and interested in making a real difference in the financial sector in Latin America.
- 2+ years of experience in People Operations roles
- Strong problem-solving skills and the ability to be empathetic
- Experience managing and leading people
- Strong work ethic to lead initiatives from creation to completion
- Ability to work with cross-functional teams
- Excellent communication and verbal skills
- Constant reflection of company values and be able to share them with the organization
- Powerful Relationship management skills
Nice to have:
- Previous experience in startups
- Previous experience setting up the People Operations department and team
- Knowledge of several HR software services
- A clear understanding of the payroll system in Mexico
What we offer:
- Work in a passionate and high-skilled team
- Opportunities for growth and constant learning
- Competitive salary for a startup
- Flexible schedule, including home office
- Ground floor opportunity to shape the direction of a fintech company
- An excellent work environment
Why join delt.ai:
In delt.ai we are changing the way SMB’s do business and we are creating a workplace that propels their growth. We believe in doing things right which is why we foster an environment of transparency and honesty. Additionally we care about the career development of our fellow deltas by creating constant opportunities to become better versions of themselves by developing new skills. If you are looking for this kind of work environment join us!
At delt.ai, we are building the next digital for Entrepreneurs, Small and Medium Companies. Our goal is to create a digital services platform that manages your finances from transactions to records. By combining the power of banking tools and administrative automatization, delt.ai can provide peace of mind to business owners so that they can focus on what matters most - growing their businesses.
Deltas: Our People
We aim to hire not only the best-in-class talent but also high-potential individuals with the aspiration to grow, learn, build, create and win.
Humbleness We know we can always learn from others, so we are open to other people’s ideas and ways.
Resourcefulness We enjoy solving problems with the tools available, we also like to choose our battles and tools.
Open & decentralized Our teamwork philosophy is to manage less, produce more. We invest time in a common vision and open work environment.
We like to do things right We love doing things in the right way, while mindful of tight schedules.
Creative thinking We love engineering, but we love understanding the product and making users central to our design.
We like to feel human We are very demanding with our results, but we don’t want to forget we are humans. We make robots, but we don’t become them.
Why you should join delt.ai
delt.ai is creating true digital financial services for businesses in Latin America.
We are set to financially empower the underserved SMEs and Startups that comprise 90% of all businesses in Latam. We believe that we can untap the power of businesses by making easy for them to integrate into the digital economy.
There's a +450B Market of business deposits in Mexico, so we are looking for passionate, smart and talented individuals that want to make a huge impact in this nascent industry.