Product Engineer at DigitalBrain
About the role
We're helping reshape how support agents resolve tickets. DigitalBrain is an external layer on top of existing helpdesks to help support agents get through tickets twice as fast. We're a young immigrant entrepreneur team that's backed by some of the best investors in Silicon Valley like Y Combinator, Moxxie Ventures, Caffeinated Capital, Unshackled Ventures, the founders of Notion, Rappi, Twitch, Pagerduty, Product Hunt, Mercury, and many more. We're looking for people who want to work with a dynamic fast-moving team and shape the roadmap for DigitalBrain.
Why you should join DigitalBrain
DigitalBrain is Superhuman for Customer Support. We are an external layer on top of your existing helpdesk system to help your support agents get through their tickets twice as fast. We help auto-populate responses, give all the context for agents, and automate all the internal tasks that agents have to perform. We're two immigrant founders who lived and survived off hackathon prize money in the Bay Area.
We've raised over $3.4 million and grateful to be backed by Y Combinator, Moxxie Ventures, Caffeinated Capital, Unshackled Ventures, Scribble Ventures, Shrug Capital, Underscore VC, Weekend Fund, Liquid 2 Ventures, Nikhil Basu Trivedi, Yuri Sagalov, Chris Golda, Basement Fund, the founders of Notion, Rappi, Twitch, Thredup, Pagerduty, Sendbird, the COO's of Stitchfix/Rippling, and the former heads of product of Twitter, Instagram, and Uber.