Fivetran

The global leader in modern data integration

Product Partnerships Associate

Location
Remote
Job Type
Full-time
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About the role

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

This position is a six-month contract with the manager’s option to convert to a full-time position.

As Product Partnerships Associate, you will play a crucial role working with data source connectors, which is our primary business. You will help maintain relationships with data source partners, work with product managers to ensure we have the resources to create a terrific integration (data connector), and help our support & engineering teams resolve connector issues.

  • Run the process of data source performance maintenance with existing source partners
  • Support product managers in developing partnership arrangements for new products.
  • Works with engineering and support teams to resolve source related issues. 
  • Creates a process to effectively monitor and resolve connector issues 
  • Take on ownership of the connector status, aiding in private preview and beta performance monitoring.
  • Conducts user research to better understand customer pain points with connectors and uses feedback to improve our product
  • Execute on new process and identify areas for improvement after 60 days

What you bring to the table:

  • Go-getter: you don’t take no or no answer as an outcome, you find a way to build the relationship and get the goal completed
  • Relationship builder: you know how to keep conversations going, get people interested in working with us, and close the deal. You can convince someone that your #1 priority is their #1 priority.
  • Some technical know-how: we have a technical product that we work tirelessly to simplify for our users but understanding data analysis and cloud technology concepts will help you connect with all types of partners
  • Top-Notch Organization: building relationships is about building trust and in order to do that, you need to be reliable and responsive. You will also have many relationships and priorities to push forward so you’ll need to have systems to keep track of everything.
  • Own your outcomes : you only need to be asked once. You take that ask, create a feedback process as you execute on it, and drive it to an outcome.
  • Communication expert: you follow up and focus on transparency and trust with both external partners and internal stakeholders. As the owner of an essential engine for our core business, you need to communicate to make things happen and share what is happening.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

Why you should join Fivetran

Our mission is to save engineers from building in-house data pipelines, by building one automated data pipeline that everyone can use. Every single company that uses SaaS tools to run their business will eventually need to analyze the data that sits in those tools. Fivetran unlocks this data with automated connectors that converts messy, chaotic APIs into normalized, standard schemas.

Fivetran
Founded:2012
Team Size:950
Location:Oakland, CA
Founders
Taylor Brown
Taylor Brown
COO
George Fraser
George Fraser
Founder