About Freshpaint

Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales – customer data is the raw material for each function at a modern business.

Harnessing that customer data getting it to the marketing and analytics tools that require it has always been a challenge….until now.

Freshpaint is a Customer Data Platform that powers the entire customer data pipeline and integrates all your tools. We make it really easy for technical teams like engineering, data, and even product to collect customer data. Then we make it really easy for business teams like product, marketing, sales, support, and more to access customer data in the tools they use day-to-day roles.

We’re based in San Francisco, and remote-heavy (even though we kind of have an office). Even though we don’t care where you’re located, we do need employees to work US timezone hours. To balance out our remote-ness, we gather the team 2-4 time per year for offsites (our last one was in Athens, Greece). We’re backed by leading investors including Y Combinator, Data Community Fund, Sunflower Ventures, Comma Capital, Pioneer Fund, Hustle Fund, and more.

Who we are:

Freshpaint was founded by early employees from Heap who noticed that the problem of collecting customer data and getting it to all the tools you need to run your business was still not solved. We started as part of Y Combinator’s S19 cohort. We launched our MVP in January 2020, and spent the rest of 2020 working with a handful of early customers to build the product. In 2021 we focused on getting our go-to-market wheels turning and scaling our customer base for the first time. Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Mixpanel, Tray.io, and Gorgias.

If you value lots of ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home.

This role will give you the opportunity to:

• Work at a scale of data few companies work at - Freshpaint processes billions of data points each month and we are only just getting started.

• Get hands on with many aspects of running a startup - you'll get exposure to customers, sales, product, growth, and more.

• Delight customers. You’ll be able to ship features that provide immediate benefits to our customer base.

What you'll be doing:

• Work on scaling our core infrastructure. We want to process magnitudes more data than we are today

• Design and architect new pieces of our data processing infrastructure. We are always building new ways of processing data and with that comes the need to architect new systems

• Build new user experiences. You’ll be working on building additional functionality in our app, both on the frontend and the backend.

Requirements - what you'll bring:

(If you don't meet all of these requirements, you should still apply. We're big on high-slope individuals, so if you can quickly grow into some requirements we'd love to hear from you)

• You have at least 3 years of experience in a software engineering role

• You learn fast and are able to get up to speed quickly on new tools and technologies

• You get things done – fast. You take ownership and solve problems when you see them

• You are able to understand and reason about complex systems

• You have high empathy and a keen sense of understanding how other people think

• [Bonus] You’re familiar with our tech stack - Golang, Typescript, AWS, Postgres

• [Bonus] You’re familiar with the analytics/customer data/big data space

Benefits - what we offer in return:

• Joining a high-growth venture-backed startup on the first floor.

• Competitive compensation with generous, employee-friendly equity. We have a 10-year exercise window and we offer everyone early exercise.

• Half-day Fridays

• Unlimited PTO, with a minimum requirement of 2 weeks per year

• Generous parental leave

• 401k

• 100% covered health, dental, and vision insurance

• Mental health benefits

• Paid Spotify

• Team breakfast/lunch each week during our remote all hands

• Regular team offsites 2-4 times per year. Our last offsite was in Athens, Greece and the next one will be in March 2022.

• Ownership of your work, collaboration with a close team, and direct access to founders and what it’s like to build a startup. If you leave to start your own company, we'd love to be your first angel investors.

If you are interested in reading more about our team and our values, check out our team page.

Interested? How to apply

Please reach out even if you don’t meet all criteria! If you’re smart and driven, we’d love to hear from you.