Front
Customer communications hub for building strong relationships
Senior Infrastructure Engineer
About the role
Front powers the heart of business: the meaningful connections between teams and customers that lead to lasting relationships. Bringing email and apps together in a collaborative customer communication platform, Front drives business impact by scaling the natural conversations that create customers for life. More than 6,000 businesses are using Front today to cultivate personalized customer relationships at scale and transform their work into impact.
With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to Wealthfront’s Career-Launching Companies in 2021 and Forbes Cloud 100 2020, the definitive list of the top software companies in the world. We have also been recognized on LinkedIn’s 2020 Top Startups, The New York Times’ The Next Wave of ‘Unicorn’ Start-Ups, Fortune’s Best Small Workplaces, and Glassdoor’s Best Places to Work.
Through building tools and products for other engineers, our infrastructure team acts as a team multiplier - think auto-scaling, horizontal sharding, scalable storage systems, application performance monitoring, and more. We are in the early phases of building out our next generation cells architecture that will support a scale orders of magnitude what we can today. Curious? Talk to us, we’d love to tell you more.
What will you be doing?
- Design and implement a new Kubernetes staging environment that engineers can spin up in under a minute
- Build tools to scale developer workflows for a >50 person engineering team, for example, schema migration automation tool to run online MySQL migrations across a large number of production database shards
- Building blocks of our next generation cells architecture, a precursor to an on-premise solution
- Troubleshoot and resolve low-level bugs and issues, e.g. memcached throughput exceeding AWS caps, network partitions in our AWS VPC
What skills and experience do you need?
- Product mindset – we’re a product company on a mission to “advance how people work”
- 5+ years of industry experience building highly available, large-scale distributed systems at a large-scale internet service
- 2+ years of working on software systems built atop Amazon Web Services
- Fluency in a dynamic language like Javascript, Python, Ruby, or similar
- Strong track record of launching and delivering projects of significant complexity and high level of ambiguity
- Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, high-throughput systems: you should not be afraid of writing code that will decide to start or stop 1000 servers
- Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
- Full professional English proficiency
Bonus
- Experience as a tech-lead of an infrastructure team
- Experience scaling data stores such as MySQL and Elasticsearch
- Advanced Linux systems engineering skills
- Experience with Kubernetes and Docker
About Front
Front is reinventing the inbox so people can accomplish more together. With new workflows, efficient collaboration, and all their communication channels in one place, more than 5,000 businesses rely on their Front inbox to be more productive as a team.
Founded in 2013, Front has raised $138 million from Sequoia, DFJ, and others to unlock new ways to work that make people more efficient, fulfilled, and ultimately happier at work. Front is headquartered in San Francisco with an office in Paris and Phoenix. To learn more, visit frontapp.com.
