Giga

AI customer service agent for B2C Companies

Founding Designer

$170K - $250K
Location
San Francisco, CA, US
Job Type
Full-time
Experience
3+ years
Visa
US citizen/visa only
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Varun Vummadi
Varun Vummadi
Founder

About the role

Experience: 3+ years
Salary: $170K – $250K • Offers equity

About GigaML
At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

Why Join Us?

  • Impact: Help build the future of Voice AI by connecting cutting-edge products to real-world enterprise problems.
  • Growth: Be mentored by seasoned leaders, with ample opportunity for career acceleration.
  • Culture: Join a fast-paced, high-ownership team that values grit, initiative, and team spirit.
  • Innovation: Contribute to a category-defining company at the forefront of AI technology.

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YC Partners talking about GigaML
Endorsed by YC partners: Garry Tan (CEO of YC) and Harj Taggar

About the Role

We’re looking for a Founding Designer with strong creative instincts and a proven ability to translate business goals into impactful design. This role blends video, UI/UX, and marketing design to define our brand identity across platforms. You’ll work directly with the founding team to tell GigaML’s story through visual content and product design.

What You’ll Do

  • Video Production: Craft compelling videos for marketing campaigns, case studies, and launches.
  • UI/UX Design: Own the design of our website, dashboards, and other digital products in Figma.
  • Marketing Assets: Create engaging social media posts, banners, and ad creatives.
  • Branding: Ensure visual consistency across all touchpoints—internal and external.
  • Collaboration: Partner with founders, GTM, and engineering teams to align on creative direction.

Who You Are / Must-Haves

  • 3+ years of experience in a similar creative role
  • Expert in Figma and Adobe Creative Suite (Premiere Pro, After Effects, etc.)
  • Strong portfolio across video, UI/UX, and marketing assets
  • Clear communicator and independent executor
  • Thrive in fast-paced, high-ownership environments
  • Nice-to-Haves
  • Experience working at a startup or agency
  • Understanding of AI or B2B SaaS products
  • Motion design / animation capabilities
  • Social media or brand storytelling experience

Perks & Benefits

  • Competitive base salary plus commission
  • Full medical, dental, and vision coverage
  • On-demand snacks, meals, and coffee to keep you fueled

Interview Process

  • Intro call with CEO (15 min)
  • Portfolio walkthrough + design jam (45 min)
  • On-site working session / trial day

About Giga

Got mentioned in YC light cone podcast 4 times one of the fastest growing YC companies ever. We are building AI support agent to solve super complex support issues.

Giga
Founded:2024
Batch:S23
Team Size:8
Status:
Active
Location:San Francisco
Founders
Esha Dinne
Esha Dinne
Founder
Varun Vummadi
Varun Vummadi
Founder