Giga

AI customer service agent for B2C Companies

Account Executive

$220K - $320K
Location
San Francisco, CA, US
Job Type
Full-time
Experience
3+ years
Visa
US citizen/visa only
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Esha Dinne
Esha Dinne
Founder

About the role

Location: San Francisco
Experience: 3-8 years
Salary: $220k - $320k OTE


About GigaML

At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

Why Join Us?

  • Be part of a high-growth AI startup shaping the future of enterprise customer support
  • Work in a fast-paced, in-person sales environment with direct mentorship
  • Competitive salary of $160k - $200k OTE
  • Own and drive deals from lead to close, making a direct impact on revenue

YC Partners talking about GigaML
(Endorsed by YC Partners: Garry Tan, CEO of YC, and Harj Taggar)


About the Role

We’re hiring two Account Executives (AE) to drive outbound and inbound B2B sales. You’ll own the full sales cycle—from prospecting and qualification to negotiation and closing. This is an in-person role where you’ll play a part in refining and scaling our sales strategy.

What You’ll Do:

  • Own the full sales cycle: Identify, engage, and close B2B customers
  • Prospect & qualify leads: Work closely with SDRs or self-source opportunities
  • Manage pipeline & forecasting: Stay on top of deals and optimize your sales process
  • Experiment & iterate: Run creative outbound and growth experiments to generate demand


Who You Are:

Must-Haves:

  • 3-8+ years of experience in B2B tech sales
  • Startup experience (comfortable in fast-paced, high-growth environments
  • Proven sales progression (started as an SDR/BDR before becoming an AE)
  • Well-versed in CRM & automation tools (Attio, Clay, etc.)
  • Driven & proactive: You take ownership and execute with speed
  • Able to work in person: This is not a remote or hybrid role

What We Like To See:

  • Creativity in sales & growth experiments (testing new outbound strategies)
  • High productivity & hustle (workes hard and love closing deals)
  • Bias for action & strong in execution (initiates and execute projects with urgency
  • Strong track record (closed 6-figure deals)


Compensation & Benefits

  • Competitive Compensation: $110k-$160k base + equally weighed variable for total OTE of $220k-$320k
  • Gym membership
  • Full health, dental, and vision coverage
  • Recently expanded to a 5,000 sq. ft. office to support our growing team
  • On-demand snacks, meals, and coffee to keep you fueled.

Interview Process

  • Intro call w/ CEO (15 min)
  • Live roleplay and scenario session w/ our head of growth (45 min)
  • In-office trial day

About Giga

Got mentioned in YC light cone podcast 4 times one of the fastest growing YC companies ever. We are building AI support agent to solve super complex support issues.

Giga
Founded:2024
Batch:S23
Team Size:8
Status:
Active
Location:San Francisco
Founders
Esha Dinne
Esha Dinne
Founder
Varun Vummadi
Varun Vummadi
Founder