HER helps lesbian, bisexual and queer people meet each other

People & Operations Director

$40K - $80K
US / Remote (US)
Job Type
6+ years
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Robyn Exton
Robyn Exton

About the role



HER is the world’s largest community for queer women, non-binary, trans and gnc folks. Our mission is to connect every queer person on the planet, to empower our community with visibility and scale. We’re a remote team that’s looking for smart and driven people who care deeply about the LGBTQ+ community to help us grow and scale HER to millions more queer folks across the world. 


We’re seeking an entrepreneurial operations leader who is deeply passionate about the LGBTQ+ community. You’ll be leading a diverse range of business operations, so we’re looking to speak with people that are used to wearing many hats and driven by outcomes; from people to process.


  • Ownership of People, Finance, HR and Operations

  • Create and execute our people operations strategy with measurable goals to drive scalable systems, practices, policies, processes, employee engagement and retention 

  • Creation of all hiring plans, budgets and guidelines for a global, remote team

  • Successful implementation of hiring plans across all departments that fill open positions in a timely manner

  • Build program(s) around culture, inclusion and team engagement with reporting

  • Participate in developing and communicating OKRs across the business

  • Create and deliver financial plans and ensure financial reporting and forecasting done on a timely and accurate basis.

  • Manage all finance and vendor relationships

  • Develop and execute a strategy to optimize day-to-day operations at HER


  • 5+ years of relevant work experience in a strategy, operations, and/or people roles

  • Understanding of business functions such as HR, Finance, marketing etc.

  • Experience and desire to be a People and Culture leader across the company

  • Demonstrable competency in strategic planning and business development

  • Working knowledge of data analysis and performance/operation metrics

  • Outstanding organizational and leadership abilities

  • Aptitude in decision-making and problem-solving

  • Ability to translate between strategic business decisions and their operational implications

  • Ability to shift from high-level strategic thinking to stepping in and helping to drive implementation alongside functional teams

HER is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About HER

HER is the world’s largest community for lesbian, bisexual and queer people. We want to build products and experiences that are designed brilliantly for queer womxn, that make it as easy as possible to connect with each other and the LGBTQ+ community.

Team Size:10
Location:San Francisco
Robyn Exton
Robyn Exton