We Rent Your Property by the Room. You earn 50% more Rent.

Director - Leasing & Tenant Relations

$3.5K - $5.5K / 0.20% - 0.39%
Remote (MX)
Job Type
6+ years
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About the role

About us: HomeRoom is a Y-Combinator-backed residential real estate marketplace that simplifies remote investing and streamlines affordable renting. Our platform currently has >1K units in 31 cities across six major metros. We’ve housed thousands of people in HomeRooms, and we expect this number to reach 50,000 by 2026.

Take a virtual tour of one of our homes here --> https://my.matterport.com/show/?m=VV2G8KBxmMk

Our vision: We want to be in every major metro in the US in the next five years. We believe cities are best when people can actually afford to live there, and our goal is to be an instrumental part of housing innovation to make that happen at scale. We move incredibly fast while remaining dedicated to our mission - to change the way people live.

Working here: The ideal candidate will be an excellent mix of an amazing leasing team manager (you can build and motivate a leasing team with the best of them), unit marketing manager (you can advise and coach the current leasing marketing manager, who advises an overseas a team of unit marketing specialists), and property manager (you take complete ownership of our occupancy rate, rent roll, and tenant experience).

The hire will be offered meaningful stock options in our growing startup company and the opportunity to work with incredible and engaged coworkers.

Responsibilities: Leasing Leadership & Management - complete ownership of portfolio-wide occupancy rates. Your scope of responsibility will include but not be limited to:

-Personally managing an overseas team of remote leasing agents - and inspiring them to reach their leasing potential -Consistently recruiting and finding new overseas leasing stars and training them in our leasing process Managing the property marketing manager - and helping them to review ads and providing feedback, innovating, and upgrading processes within the marketing ecosystem

Tenant Experience Leadership - complete ownership of tenant experience and NPS across all markets -The manager of customer success will report directly to this role - coaching and helping them improve the tenant experience on an ongoing basis

Total Property Level Revenue Responsibility -You will work with the finance and data team to adjust pricing for rooms on an ongoing basis - with the high-level goal of maximizing property-level revenue -Create an annualized plan for marketing, leasing, and tenant relations - to ensure maximum occupancy, tenant renewals, and the highest possible rent pricing


3-5 years of property management and leasing experience 3+ years in a supervisory or management role Detail-oriented and strong communication skills A knack for improving processes and finding a better way to do things Tech-savvy - can launch and integrate new systems Curious - always looking for new and better options and insights Positive and outcome-focused - when others complain, you find a solution You think like an owner in everything you do


Prior experience working at Lease-Ups is strongly preferred Elite software and computer skills (coding a plus) Experience at a venture-funded early-stage startup Fluency in MSFT Excel and capability to manipulate and understand data Experience working remotely, and managing remote teams across geographies

About HomeRoom

HomeRoom is a two-sided residential real estate marketplace for room by room rentals. We help our rental investors make 50% more rent and our tenants save 50% on rent.

Our mission is to solve the affordable housing crisis. Rents throughout the US are way too high, and we believe increasing rental utilization of existing assets is critical in solving the crisis.

Rents with Homeroom are typically 50% less than a 1 bedroom apartment in the same area. We're crazy passionate about up-leveling the experience for everyone- owners AND renters.

Team Size:25
Location:San Jose, CA
Thomas Hornbeck
Thomas Hornbeck
Mike Tich
Mike Tich
Johnny Wolff
Johnny Wolff