Humanloop

All-in-one platform for NLP

Product Designer at Humanloop

Location
London / Remote
Job Type
Full-time
Experience
1+ years
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Jordan Burgess
Jordan Burgess
Founder

About the role

We are making working with AI as intuitive as instructing a smart coworker.

At Humanloop, we're creating systems for humans and AI to work together.

We want to empower domain experts to create these systems. If AI remains only the remit of data scientists, the world will miss a huge amount of value. So we need to be able to make intelligent systems that are intuitive and simple with the user.

We enable teaching the AI what to do by example (hand labelling data points), by explanation (providing rules and heuristics) and by demonstration. Unlike traditional machine learning, it is done as dialogue with the AI model, focusing on the areas that are most confusing.

As our fouding product designer, you will play a key role in defining and creating these tools for human-AI interaction.

Your primary task will be to understand user needs and product requirements and transform that understanding into intuitive interactions and product.

Skills required

  • Excellent communication skills. You will feel comfortable talking to users and engineers. You'll set design principles and direction, as well as design systems and reasoning.
  • Rapid prototyping to validate design concepts with stakeholders and customers.
  • High fidelity designs and prototypes
  • Passion for AI and machine learning. You don't need to be an expert but you should know or learn key concepts that are crucial for this work (what is overfitting, a training set, evaluation metrics etc).
  • User focus and high empathy. You understand users and can translate user stories and propose design approaches or services to meet these needs. You put users first and can manage competing priorities.
  • A working understanding of code, helping to make practical tradeoffs.

Experience

We think that people with amazing ability can come from all sorts of backgrounds. We care more about past work than any specific qualifications, however we expect you to have experience designing products used by real people and managing a good design process.

What does success look like?

  • You hold yourself and the rest of the team to a high bar and design experiences that are not just functional, but delightful to our users
  • You'll create components and design systems that scale with us as organisation
  • You are a product leader who comes up with great initiatives and product ideas, and not just someone who takes a feature and make it "functional"
  • You can and can grow to leading a design team
  • You communicate your thoughts and decisions clearly and proactively, and talk to users, knowing that their expectation may differ from your intuition.

Remote first, with dedicated in-person meetups

Why you should join Humanloop

Machine learning and AI represent a genuinely new paradigm for software that needs a different approach. We're starting by building tools thats makes it easy to rapidly annotate data, train and deploy natural language processing (NLP) models with humans in the loop. Almost every company could benefit from software that better understands language but building NLP systems today requires specialist expertise and unreasonable amounts of human annotated data.

Our team have previously worked on some of the largest AI projects at Google, Microsoft and Amazon as well studied ML at UCL and Cambridge and we're backed by some of the world's top investors like Index Ventures and Y Combinator.

We believe that the real reason we'll succeed though is because we're committed to learning and growing as quickly as possible. We know there's lots we don't know. What we're doing is fundamentally new and will require overcoming many hurdles. This excites us. If you believe in our mission, are seeking a challenge and are excited about constantly learning, you'll fit right in.