B2B Software and Services Startups funded by Y Combinator (YC) 2026

Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society. Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart. Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We have raised $150M in our Series E led by Tiger Global at a $3.5B valuation.

We’re a passionate team of dreamers and builders, determined to liberate small businesses from the not-so-fun aspects of the job so that they can focus on what’s fun and important.

Nowports is the first digital Freight Forwarder shipping ocean containers to and from Latin America. One out of every two containers gets lost or delayed due to miscommunication and lack of management. The platform reduces human mistakes to 0% and saves up to 40% of delays with Nowports models and algorithms. Nowports assist companies so moving ocean containers is fast, simple and secure.

Deel is the all-in-one payroll and HR platform for global teams. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 120+ countries—helping businesses scale smarter, faster, and more compliantly. Discover how Deel makes global work simple at deel.com.

Faire is an innovative online marketplace that uses machine learning to match local retailers with the brands and products that uniquely fit their stores. We are using the power of technology to connect brands and independent retailers from all over the world, building a thriving community of hundreds of thousands of retailers, which has resulted in over 7 million new connections to date. Faire was founded on the belief that the future of retail is local. Our mission is to empower brands and retailers to strengthen the unique character of local communities. Our data-driven approach unburdens retailers from decades-old obstacles by helping find the right products for their shop. Plus, our straight-forward financial terms level the playing field by eliminating inventory risk and providing access to capital—key offerings previously only available to big box chains. For brands, our platform provides powerful sales, marketing, and analytics tools that simplify their business and allow them to focus on what they love: making great products.

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks and Bedrock.

The world’s largest omnichannel communications platform. Bird CRM powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. Its products and solutions are the foundational building blocks to business communications across preferred channels, like SMS, Voice, WhatsApp, WeChat, Messenger, Email and more. Founded in 2011, Bird connects to billions of devices and is trusted by nearly 20,000 customers worldwide. Headquartered in Amsterdam, Bird operates across nine global hubs — including Singapore, Dublin, Shanghai, Sydney, London, Bogota and Asuncion — and is proud to be a “Work Anywhere” company. Its team of 500 employees represent more than 55 nationalities.

Scale accelerates the development of AI within organizations of any size to deliver critical business insights and operational efficiency. Its data-centric infrastructure platform leverages RLHF (Reinforced Learning with Human Feedback) to help organizations build the strongest AI models that supercharge their business, with customers across industries including Meta, Microsoft, U.S. Army, DoD’s Defense Innovation Unit, Open AI, General Motors, Toyota Research Institute, Brex, Instacart and Flexport.

Meesho is India’s only true online marketplace, altering the status quo to make e-commerce inclusive and accessible for the next billion users. With a vision to enable 100 million small businesses, including individual entrepreneurs, to succeed online, Meesho is democratising internet commerce and bringing a range of products and new customers online. The Meesho marketplace provides sellers access to millions of customers, selections from over 30 categories, pan-India logistics, payment services and customer support capabilities to efficiently run their businesses.

Podium is the all-in-one AI-powered lead management and communication platform used by more than 100,000 businesses to acquire and convert new customers. At the forefront of Podium’s innovation is its AI employee, who ensures businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. Podium helps businesses obtain more reviews, rank higher on Google, and consolidate lead channels. Businesses can call and text customers from the web and/or mobile app, send payment links, drive repeat business through bulk messages, and more—all managed and delivered from one easy-to-use dashboard. Additionally, with Podium’s AI Employee and automations, businesses can efficiently handle customer inquiries seamlessly across all communication channels, providing timely and accurate responses that drive sales. Podium’s innovative work has gained recognition on top industry lists, such as Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. Podium was founded in 2014 and is headquartered in Lehi, Utah. It is currently backed by Accel, Summit Partners, GV (formerly Google Ventures), and Y Combinator.

In today’s environment, employees need training to ensure business compliance, skill development and to support an engaged workforce. Go1 brings together content from the world’s top training providers and makes it easy to access in whichever platform your organization uses. This makes it easier to deliver, manage and engage with training. Go1 also works with existing LMS, HRIS, and business systems to make learning simpler and more effective.

GitLab is the first single application for the entire DevOps lifecycle. Only GitLab enables Concurrent DevOps, unlocking organizations from the constraints of today’s toolchain. GitLab provides unmatched visibility, radical new levels of efficiency and comprehensive governance to significantly compress the time between planning a change and monitoring its effect. This makes the software lifecycle 200% faster, radically improving the speed of business. GitLab and Concurrent DevOps collapses cycle times by driving higher efficiency across all stages of the software development lifecycle. For the first time, Product, Development, QA, Security, and Operations teams can work concurrently in a single application. There’s no need to integrate and synchronize tools, or waste time waiting for handoffs. Everyone contributes to a single conversation, instead of managing multiple threads across disparate tools. And only GitLab gives teams complete visibility across the lifecycle with a single, trusted source of data to simplify troubleshooting and drive accountability. All activity is governed by consistent controls, making security and compliance first-class citizens instead of an afterthought. Built on Open Source, GitLab leverages the community contributions of thousands of developers and millions of users to continuously deliver new DevOps innovations. More than 100,000 organizations from startups to global enterprise organizations, including Ticketmaster, Jaguar Land Rover, NASDAQ, Dish Network and Comcast trust GitLab to deliver great software at new speeds.

GrubMarket is the AI-powered technology enabler and digital transformer of American Food Supply Chain industry. Our mission is to build and provide the eCommerce and software technologies to this industry, to transform this completely offline and highly manual industry into modernized online industry powered by software technologies, and improve the efficiency of American food supply chain.

ShipBob is a leading global fulfillment and supply chain platform designed for SMB and Mid-Market ecommerce brands. ShipBob provides brands a single view of their business and customers across sales channels to manage products, inventory, orders, and shipments, leveraging real-time analytics and reporting, dedicated support, and access to hundreds of technology and retail partners. ShipBob enables brands to improve the operations in their own facilities with ShipBob WMS (ShipBob's proprietary warehouse management system), and/or outsource fulfillment to have their orders picked, packed, and shipped from any of ShipBob’s 50+ fulfillment centers across the United States, Canada, Europe, and Australia. Founded in 2014, ShipBob launched through Y Combinator by co-founders Dhruv Saxena and Divey Gulati, two ecommerce entrepreneurs who saw a need for more efficient SMB supply chain services. Learn more by visiting shipbob.com.

Checkr builds people infrastructure for the future of work. And we believe everyone should have a fair chance to work. That's why we've designed a faster—and fairer—way to screen job seekers. For more information on our mission and products, visit https://checkr.com.

Our mission is to make every search interaction meaningful & rewarding, through developer-friendly and enterprise-grade APIs. Algolia is the leading Search & Discovery API for websites and mobile apps. We help the most innovative companies across e-commerce, media and SaaS industries create powerful, relevant and scalable discovery experiences for their users. Unlike other solutions, our hosted platform reduces the complexities of building and scaling a fast, relevant digital experience and helps teams accelerate development time. More than 9,000 companies like Under Armour, Twitch, Periscope, Medium and Stripe rely on Algolia to manage 50+ billion search queries a month. Founded in 2012, we're backed by $184M in funding from Accel Partners, Alven Capital, Point Nine Capital and Storm Ventures. The team is headquartered in San Francisco with offices in Paris, London, New York, and Atlanta. To learn more, visit www.algolia.com. --- We’re looking for talented, passionate people to build the world’s best search technology. As an ownership-driven company, we seek team members who thrive under autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background

As the pace of innovation continues, it is growing more difficult to see the value of technology. Often meaningful information is inaccessible at the time it would be most beneficial. Weave threads together data, software and communication platforms to build stronger relationships at the point of contact by making valuable information instantly available in simple and intuitive formats. This delivers improved productivity, better collaboration and greater insights making it easier to meet the needs of patients and to build better business and clinical outcomes.

Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global trade easy for everyone. What the internet has done for bits and bytes, Flexport is doing for physical goods: giving every business the ability to connect to any customer, wherever they are in the world. That sounds pretty straightforward, but a fragmented and inefficient global supply chain has held the world back from untapped growth and innovation. By connecting everyone in the global economy we can unlock commerce, creativity, and human progress. To do so, we’re building the platform for global logistics—empowering buyers, sellers and their logistics partners with the technology and services they need to grow and innovate. Today, we work with more than 40,000 customers and their suppliers across industries like manufacturing, retail, electronics, consumer goods, tech, apparel, and beauty. Companies of all sizes—from emerging brands to Fortune 500s—used Flexport technology to move nearly $19B of merchandise across 112 countries in 2021. Interested in joining our team? Check out our open job postings on careers site and apply directly today! https://www.flexport.com/careers/jobs/

Webflow is the leading no-code visual web development platform. It seamlessly generates sophisticated code so anyone can build powerful web-based businesses and adapt to changes without developers or months of building. From entrepreneurs and creative agencies to Fortune 500 companies, Webflow makes the internet a more inclusive place by making the tools to build on it more accessible to more people, fueling business growth. Webflow powers websites for innovators like Discord, Monday.com, IDEO, Orange Theory Fitness, TED, and Dropbox. Webflow is backed by Y Combinator, Accel, CapitalG, Silversmith, and other awesome investors.

Fivetran automates data movement out of, into and across cloud data platforms. We automate the most time-consuming parts of the ELT process from extracts to schema drift handling to transformations, so data engineers can focus on higher-impact projects with total pipeline peace of mind. With 99.9% uptime and self-healing pipelines, Fivetran enables hundreds of leading brands across the globe, including Autodesk, Conagra Brands, JetBlue, Lionsgate, Morgan Stanley, and Ziff Davis, to accelerate data-driven decisions and drive business growth. Fivetran is headquartered in Oakland, California, with offices around the world. 

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. Biotech R&D is radically transforming our world, but to move at the new speed of science, scientists need better technology. Benchling’s mission is to unlock the power of biotechnology. The world’s biotech leaders and innovators use our R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.

Founded in 2011, Zapier is the #1 workflow automation platform for small and mid-sized businesses. By connecting more than 6,000 of the most popular work apps, Zapier empowers its users to make the most of the tools they already use—and to focus on what matters most.

Dropbox is building the world’s first smart workspace. Back in 2007, making work better for people meant designing a simpler way to keep files in sync. Today, it means designing products that reduce busywork so you can focus on the work that matters. Most “productivity tools” get in your way. They constantly ping, distract, and disrupt your team’s flow, so you spend your days switching between apps and tracking down feedback. It’s busywork, not the meaningful stuff. We want to change this. We believe there’s a more enlightened way to work. Dropbox helps people be organized, stay focused, and get in sync with their teams.

Mixpanel is analytics for builders that need answers from their data at their fingertips. When everyone in the organization can see — and learn from — the impact of their work, they are poised to make better decisions. Companies like OpenAI, Netflix, Pinterest, sweetgreen, CNN, samsara, Uber, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.

PagerDuty is an operations performance platform delivering visibility and actionable intelligence across the entire incident lifecycle. Their SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment.

Since graduating from YC, Amplitude (W12) has made it to IPO and beyond by helping cutting edge startups become category leaders. We’ve pioneered the digital analytics category to become the go-to solution for AI pioneers (Cruise, Midjourney), apps that touch millions of consumers (Doordash, Coinbase), and the best in B2B (Atlassian, Rippling, Canva). With product analytics, experiment, CDP, session replay, and more, Amplitude’s digital analytics platform shows you what your users love, where they’re getting stuck, and what keeps them coming back. You want to build a generational business, and we have the capabilities and pricing plans to guide you every step of the way. Check out our special deal for YC companies and get started on your analytics journey.

Launched in 2012 as ZenPayroll, Gusto serves more than 300,000 businesses nationwide. Each year we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible work places. Through one refreshingly easy, integrated platform, we automate and simplify your payroll, benefits, and HR, all while providing expert support. You and your employees will get the peace of mind you need to do your best work.

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We help companies around the world orchestrate their entire content lifecycle, monetize every digital experience and experiment across all customer touchpoints – all through Optimizely One, the leading digital experience platform that powers every phase of the marketing lifecycle through a single, AI-accelerated workflow. Optimizely has nearly 1500 employees across our 21 global offices and has 700+ partners. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. At Optimizely, we live each day with a simple philosophy: large enough to serve, small enough to care. Learn more at optimizely.com.

InsForge is a backend platform built for AI coding agents. Unlike traditional backends designed for humans, InsForge exposes backend primitives like databases and auth through a semantic layer that agents can natively understand and operate, so teams can ship fullstack apps without backend bottlenecks.

Elyra offers AI-powered restaurant systems with built-in voice and email agents that manage bookings, customer relationships and communication.

Cohesion is building AI agents for hedge funds. Our agents track earnings and non-traditional datasets like podcasts and X/twitter. Analysts spend hours a week manually tracking these data sources and still miss relevant investing signals. Now, our agents do it for them autonomously.

Automate consent and user data rights compliance. Built for performance and full developer control.

Modern helps IT, HR, and Finance teams automatically resolve 80%+ of high-volume requests. Teams define workflows in plain language, set approval rules and policies, and Modern handles the rest: password resets, access provisioning, expense approvals, on-boarding checklists, and more. Everything runs with full audit trails, role-based approvals, and enterprise-grade security built in. Modern works alongside your existing ITSM with no rip-and-replace required or runs as your ITSM from day one. Most teams are live in under a day. For teams that want to go fully hands-off, 100% automation via a fully managed IT services are also available.

Silmaril is a self-healing app-layer prompt injection defense for AI native applications and agents. It understands application context to block 2x as many threats as current SOTA defenses with 10x lower latency. Customers plug us into agentic frameworks like LangGraph with 5 lines of code. Silmaril has stopped $28M of damages for customers.

Clone any postgres DB regardless of size in 6s so agents can test their work

We're an AI Research lab that utilizes complex agentic workflows to accelerate the discovery of novel AI research. We've discovered novel optimizers, language modelling architectures, and work in interpretability. We develop products and conduct frontier research, pushing the bounds of automating research.

Zerocater builds revolutionary corporate catering and cafeteria solutions employees love while saving companies millions of dollars as they transition to the hybrid workplace. With its Cloud Cafe, Hybrid Cafe, Managed Cafe, and Event Cafe products; Zerocater has built corporate cafeteria and office catering programs for companies of all sizes from growing startups to the Fortune 500. Thousands of companies choose Zerocater for the customized, consistent, and diverse meal experiences its products offer, while also reducing costs by giving companies the flexibility to only pay for the employees who come into the office. Zerocater currently offers its corporate cafeteria and office catering products in the San Francisco Bay Area, New York, Chicago, Los Angeles, Boston, Austin, Denver, Seattle, Atlanta, Dallas, Philadelphia and Washington D.C. Since completing YCombinator in Winter 2011, Zerocater has raised $38.5M from leading investors including Cleveland Avenue, Remus Capital, Romulus Capital, Struck Capital, SV Angel, Keith Rabois, Yuri Milner, Paul Buchheit, and Justin Kan. For more information visit zerocater.com and follow @Zerocater on Facebook, Instagram, LinkedIn, and Twitter.

Sidekick is an AI-powered SMS assistant for frontline workers in manufacturing, auto dealerships, and retail. The idea came from Justin's father, who owns a manufacturing facility and asked him to build a tool to help with worker onboarding, training, and organizing company knowledge. Workers text questions in any language and get instant answers from their company's documents — no app, no login, works on any phone. They can send photos of equipment for instant identification or voice memos when their hands are dirty or they're wearing gloves. Managers upload documents and record video walkthroughs; Sidekick automatically generates step-by-step tutorials and a searchable knowledge base. When Sidekick can't answer, it escalates to the manager via SMS and learns from the response, getting smarter with every interaction.

Short-term rental operators suffer from diseconomies of scale. As listing count grows, operational complexity increases exponentially, managers lose control, reviews drop, and so do rates and homeowner retention. Most are stuck between 10 and 50 listings, using 5 to 10 different software tools, none flexible enough for their needs. There is no unified data layer of their company. They navigate in the dark, reacting to problems rather than delivering hospitality. Trellis unifies everything into one platform, giving AI agents complete context over operations (communications, tasks, workforce, smart homes, bookings, accounting, revenue management) so they can orchestrate work end to end. We believe software is being commoditized. We reached feature parity with competitors in two weeks. If agents can build software that fast, then every SaaS product becomes a software builder. The vendor provides the trellis: the fixed infrastructure. The AI grows the vines: dynamic features, workflows, and interfaces that adapt to each customer. No more adapting to the tool. The tool adapts to you. But the real value is not in what the agent does for one company. It is in what it learns across all of them. Every workflow that works, every SOP that survives contact with guests, every resolution pattern that prevents a bad review feeds back into the network. The agent shares best practices, battle proven SOPs, and guest intelligence across companies. This creates a network of property management brands where the experience is designed by humans and ensured by software. Quality becomes predictable. Scale becomes unlimited. Hospitality is no longer a people problem, it is a software problem. Airbnb built the marketplace. We are building the machine that runs it.

Kuli is an AI agent for social media and influencer marketing teams at the world's largest consumer brands. Our agent watches every video on socials in the brand's context and helps marketers get work done to launch their campaigns 4x faster. Previous platforms gave marketers databases to search through and a CRM. Kuli actually watches the content. Marketers at team like Supercell, Disney and Havas use it to scout creators, run analysis on trends and competitor strategies, and analyse what makes their campaign perform better. For 10 years, influencer marketing meant more tools, more tabs, more spreadsheets. Kuli replaces all of that with one single agent you orchestrate. One marketer with Kuli does what a $50K/month agency bills for manual tasks.

Dayjob builds autonomous AI workers for transport operations. Our scheduling agent plugs into existing ERPs and continuously re-optimises routes in real time - handling new jobs, driver changes, and exceptions automatically. Customers in waste management see 8%+ efficiency gains from day one.

Pentagon is a workspace for your AI employees to communicate, coordinate, and get work done as a team.

Salesgraph equips reps with the most relevant context throughout the deal stage, providing proactive pre-call notes and post-call next steps. Sellers are CEOs of their deals; they need to know who the buyer is, what triggered them to take the first call, what their pain points are, how much value this new tool is bringing, are there any technical blockers, etc. A sale is only good when it doesn't feel like a sale to your customer, but rather the sales rep solved a problem for the customer. This was the problem Ricardo and I solved at Mintlify. We created a business case generator that took in call recordings, background news triggers and job updates, Mintlify's ROI and Pricing calculator, past deals won, and customer case studies --> produced a 3 page document expressing the value Mintlify provided + why the quote presented is justifiable. In doing so we closed more enterprise deals at a higher ACV as our champion was able to build a better purchasing case internally. Our goal is to empower every sales team to close deals at a higher ACV, while making sure reps learn from their mistakes and create a smooth sales experience for their end customer.

AI chatbots can answer questions, but they can't do your work — they aren't connected to your tools, can't take actions, and stop running when you close the tab. Meanwhile, knowledge workers are still spending most of their day switching between dozens of SaaS apps, manually stitching together workflows that should be automated. Tasklet is the AI agent that actually does the work. It connects to every tool you use — via thousands of built-in integrations, any HTTP API, or MCP servers — and takes real actions on your behalf: pulling reports, updating CRMs, triaging emails, processing data, and more. When it needs a UI, it generates one on the fly. When it needs to crunch numbers or do bulk operations, it writes and runs code in a cloud sandbox. When it needs to interact with a website that doesn't have an API, it uses a real browser. And because it runs in the cloud 24/7, you can set up triggers to have it take ongoing responsibility for workflows — not just do something once, but handle it going forward. The product is deliberately simple: a chat interface where you talk to an extremely capable agent. But underneath that simplicity is a cloud-native agent runtime, best-in-class context engineering, a universal connections layer, and multi-model support that keeps us on the frontier as AI improves. We think legacy SaaS is being unbundled by agents, and Tasklet is the operating system that ties it all together.

Pulsent continuously watches how your users and interacts with your product and engages them at the right moment to convert, upsell, and retain. As companies scale, founders, account managers and customer success teams can only take care of a small fraction of users. The rest receive generic, annoying and poorly timed communication. Opportunities are missed, customers churn, and revenue is lost. The core problem is that user behavior is fragmented across tools like PostHog, Stripe, Salesforce, etc., making it impossible to understand users in real time. We unify all data into a single view and let AI agents act on top. This only recently became possible with advances in visual AI (dec ‘25), allowing agents to watch sessions and understand behavior at human or better level. Pulsent detects expansion and churn signals, prioritizes high-value accounts, and executes through AI agents across channels like email, LinkedIn, and WhatsApp. It increases conversion and reduces churn without adding headcount. We already have paying customers, process hundreds of millions of events daily, and are seeing strong demand from PLG B2B Clients. Nicolò is an ex-BCG who has scaled two startups to millions in ARR. Arseniy worked for several years at Datadog handling billions of datapoints. We’ve worked together for 3+ years and experienced this problem firsthand in our previous startup.

We provide a white-label AI builder that learns your APIs and embeds in your product, so your customers can build their own apps on your SaaS. Each customer can now adapt your product to match their workflows perfectly and share it across their team with our in-built app store. The result is that customers use your SaaS more, retain for longer, and expand quicker, because they get bespoke implementation for their exact usecase, without waiting. We're live with the top Series B companies with 90% repeat usage rate. Our customers tell us that Gigacatalyst is the best way to increase usage, retention, and expansion for B2B vertical SaaS.

Enterprise software implementation is broken, and it has been for decades. Every rollout, whether it's a traditional ERP or a new AI system, requires months of manual integration, configuration, and tuning done by armies of system integrators and forward-deployed engineers. Lab0 builds agentic systems that automate this layer, compressing months-long implementations into weeks.

Most B2B churn is preventable - most teams just see it too late. By the time a CSM notices, the champion has already quietly disengaged, key features went unadopted, and the renewal conversation is damage control. The dangerous part? The customer might still be logging in, but they've stopped using what actually matters. Userlens catches all of that months earlier. Our AI agents monitor every user at every account the way your best CSM watches your top five strategic accounts: - feature adoption - usage trends - champion engagement - sentiment shifts in Slack and Intercom - open support issues. When a signal hits (churn risk, renewal, expansion opportunity), Userlens doesn't just alert you. It builds the talking points and deck on top of your team's approved templates and playbook. If you have CSMs, Userlens makes every one of them your best. If you don't have one yet, Userlens runs your book like the best CSM money could buy.

Smol machines solve the problem of "but app works on my machine" by shipping the machine. Smol machine enables devs to ship a lightweight virtual machine with any software, similar to how Electron ships an entire browser with the web app.