Location: Remote, US [East Coast]

About Inflow

ADHD can be challenging, but that doesn’t mean accessing support should be hard or expensive. Our mission? Empower every person with ADHD to reach their full potential. We use technology to provide comprehensive tailor-made programs designed by leading doctors & coaches. By owning the entire ADHD patient experience we help people better manage their ADHD.

We are a fiercely ambitious team. Since launching in April 2021, we have helped tens of thousands of people manage their ADHD (as well as being the #1 ADHD app) and we’re just getting started. We think through everything from first-principles and value logic over experience. In order to move fast, we learn fast. We believe in learning by doing - so we like to jump straight in. We say things as they are and believe success is driven by honesty. We’re not afraid to be ourselves and while our mission is serious, we don’t take ourselves too seriously.

About the role

As a Strategic Initiatives Associate, you will be instrumental in launching and growing new strategic initiatives involving coaching and medication management. This role demands collaboration with various stakeholders, including our VP of Strategic Initiatives, Product Manager, and Sr. Operations Manager in a dynamic, fast-paced environment.

Responsibilities

Spearhead marketing communications, with a focus on lifecycle marketing and one-off marketing comms
Conduct user research to better understand customer needs and inform product decisions
Drive the launch of new coaching initiatives and oversee the existing coaching operations
Handle patient-related compliance and onboarding tasks, as well as recordkeeping, KPI tracking, utilization management, and bug reports
Act as the primary point of contact for coaching inquiries and requests within Inflow
Show initiative and versatility by taking on various responsibilities and wearing many hats

Job requirements

2+ years experience in a consumer-focused, fast-paced early-stage startup environment
Customer-centric mindset with a keen ability to think from the customer's perspective
Strong empathy for ADHD individuals
Broad experience in marketing, product, and operations, with a willingness to diversify your work.
Ability to rapidly learn and adapt, demonstrating a strong growth mindset and resilience
Proven track record of launching multiple projects or initiatives
Boldness and a willingness to take calculated risks, seeing potential failures as opportunities for growth

What we can offer

Up to 25 vacation days per year + an additional 10 mental health days per year
Health, dental and vision benefits
The opportunity to work for a mission-based company and positively impact the lives of those with ADHD
Flexible & Remote working
Pension plan / 401k
2 company retreats a year
Being one of the first employees in an exciting early-stage startup
Fast-paced learning through direct hands-on experience
Competitive Salary + Equity

What Our Members Say About Us

"I thought I was beyond help and that there just weren’t any ADHD-specific strategies out there. This app has already given me so much hope that I have lost over the years.”

“This app is amazing and I’ve recommended it to everyone in my life who has ADHD or other mental health issues that they cope with.”