Content Operations & Strategy Lead

About Inflow

ADHD can be challenging, but that doesn’t mean accessing support should be hard or expensive. Our mission? Empower every person with ADHD to reach their full potential. We use technology to provide comprehensive tailor-made programs designed by leading doctors & coaches. By owning the entire ADHD patient experience right from diagnosis through to behavior change therapy, accountability coaching, community, medication management, and family support, we help people better manage their ADHD.

We are a fiercely ambitious 12 person team. Since launching in April, we have helped thousands of people manage their ADHD (as well as being the #1 ADHD app) and we’re just getting started. We think through everything from first-principles and value logic over experience. In order to move fast, we learn fast. We believe in learning by doing - so we like to jump straight in. We say things as they are and believe success is driven by honesty. We’re not afraid to be ourselves and while our mission is serious, we don’t take ourselves too seriously.

About the role

Your mission is to drive the strategy, operations, and delivery of in-app content for our self-care mobile ADHD app.

Responsibilities:

• Engage in content discovery and research to prioritize the creation of new in-app content
• Establish a strong framework for prioritizing new modules
• Engage in user research with our members to better understand their needs
• Utilize analytics and data from our members to inform your decisions
• Work closely with the clinical and product teams to ensure our content meets our members’ needs
• Collaborate with product to create new in-app content types
• Create an efficient, robust, and organized content creation and delivery process – working closely with our clinical team, while managing a team of freelance writers and sensitivity readers
• Create a cadence for releasing new content to our members
• Communicate with stakeholders across the business to keep them informed and updated with content delivery
• Develop a strong editorial process to ensure our content meets our quality standards

About you

• 2+ years of experience working in a content role at a startup
• Exceptional writing and editing skills.
• Strong written and verbal communicator
• Strong technical understanding and obsessed with product/technology
• Highly analytical, data-driven and detail-oriented
• Commercially minded
• Has an MVP-mindset, has preference for speed and validating ideas as quickly as possible
• Scrappy, willing to get your hands dirty and wear multiple hats True team player - highly collaborative (Bonus) Clinical/healthcare experience

What we can offer

• Competitive Salary + Equity
• The opportunity to work for a mission-based company and positively impact the lives of those with ADHD
• Being one of the first employees in an exciting early-stage startup
• Fast-paced learning through direct hands-on experience
• Flexible working environment
• Rest up with 25 days’ vacation per year
• Your birthday off (in addition to annual leave)

What our members say about us

"I thought I was beyond help and that there just weren’t any ADHD-specific strategies out there. This app has already given me so much hope that I have lost over the years.” “This app is amazing and I’ve recommended it to everyone in my life who has ADHD or other mental health issues that they cope with.”