Flexible staffing solution for hourly workers and hospitality
About the job At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the country in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!
Instawork is looking for a thoughtful, talented, and mission driven product designer to join our growing team, shape our product, and help establish a design centered culture across the company. Your work will help hospitality professionals to gain additional skills, earn extra income, and run their businesses more efficiently.
In addition to being a two-sided marketplace, the online-to-offline nature of our product presents a unique set of design and product challenges. We aren't just trying to get people to click more buttons - we're connecting people in physical space and managing around all the unpredictability and unique social dynamics of hospitality and hourly labor.
What You’ll Do
Take high level product ideas from conception through execution, across web and mobile. We are a small team so you'll work across a wide range of areas - product strategy, user research, and UX/UI design in particular. Take joint ownership of metrics and strategy with the product team, and work collaboratively with engineering and operations to achieve goals
Who You Are
You are highly empathetic and passionate about helping others. You’re excited about building a strong design foundation within our team, but also eager to roll up your sleeves and do what it takes to ship products and features our users love. You’ve been part of a high functioning product and design team and have a knack for user research and UX design, but can be effective across a number of other product design functions. You’re ready to take ownership of our design process and the end-to-end designs of the most critical areas of our product.
Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong. Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title. Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together. Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.
Founded in 2016, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than three million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.
For more information visit www.instawork.com
We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.
To learn more about our company values, please visit: https://info.instawork.com/about
Instawork is the on-demand staffing app for hospitality gigs. We quickly and reliably match businesses with nearby qualified workers. We’re excited to enable our Professionals, a new generation of the emerging, diverse workforce, to be a part of the growing gig economy.
We’ve been fortunate to be funded by some of the greatest investors in Silicon Valley: Benchmark (Bill Gurley), Y Combinator, SV Angel, Crunchfund, Steve Chen (co-founder of YouTube), Mike Vernal (VP of Product at Facebook), among many more.