Admin automation for behavioral health

Operations Lead, Business

New York / Remote
Job Type
1+ years
Connect directly with founders of the best YC-funded startups.
Apply to role ›
Celina Qi
Celina Qi

About the role

About us

We're Juniper, an early-stage startup building vertical SaaS for behavioral health, starting in autism. We care a ton about impact - which is why we're tackling what we believe to be one of the biggest problems out there today. The lack of supply in behavioral health means that those who need it most can no longer get access to care. We see this as a once in a lifetime opportunity to fix a broken industry, and we want you on this journey with us! Read more about what we're doing here:

About the role

We are excited to hire an operations/bizops lead! We’re looking for mission-driven Swiss-Army knives who care about creating positive impact (this is the most important aspect!), love problem-solving, and will thrive in the fast-paced start-up life. In an early stage startup, you'll have a flexible, cross-functional role spanning analytics, operations, reporting, growth, and customer success.

You'll be working with our COO on exciting challenges across all functions, including:

  • Autonomously spearheading growth of new product initiatives and collaborating with product and sales to launch
  • Working directly with customers to understand their needs and to inform onboarding, implementation, and retention strategies
  • Building connections with strategic clinic, healthtech, and payer partners
  • Analyzing budget and financials to help determine internal growth strategy
  • Determining and continuously improving on internal metrics to track progress; building out dashboards and reporting for the team to drive better decision-making
  • Managing day-to-day operations and building out functional organizations and processes as we rapidly grow

About You

  • Passionate self-starter with 3+ years of experience in related functions (e.g., operations, bizops, consulting)
  • Drive to get to the nitty gritty and make things happen
  • Ability to build out relationships and facilitate collaboration between teammates, clients, and other stakeholders
  • Comfortability wearing multiple hats and solving problems across a wide range of functions


  • Experience working in health-care or other highly regulated industries

We’ll be based in New York City post pandemic and have a preference for in person, but are willing to consider remote in certain timezones.

Why you should join Juniper

We’re on a mission to make behavioral health more available and accessible. We're backed by YCombinator, Craft, Zigg, and many others to make this dream a reality.

At Juniper, we build software for behavioral health clinicians to improve quality of care. We streamline and replace manual efforts so clinicians can focus on what they do best: providing high-quality care.

Behavioral health is broken. We think this is a problem worth solving, and we think we know how to solve it. Interested? Check out

We’re deeply rooted in the intersection of healthcare and technology — the founders were previously healthcare consultants (at McKinsey) and all have technical backgrounds (studied CS at Harvard, Columbia, and Cornell).

The engineering team brings a breadth of experience (AWS, Bloomberg, Headway) and went to top universities (Brown, Cornell). Our head of engineering previously led a team of 10 at AWS and is invested in building a first-class team of engineers with a focus on developing a diverse, inclusive, and supportive culture.

We started Juniper because we care about impact — the lack of supply for behavioral healthcare means those who need it most cannot access it. We see this as a once in a lifetime opportunity to fix a broken industry, and why we want you on this journey with us.

Team Size:11
Location:New York
Nathan Lee
Nathan Lee
Celina Qi
Celina Qi
Christophe Rimann
Christophe Rimann