Software Engineer, Platform Team
About the role
Our team builds APIs that power the offline world. We started with our print and mail API, which helps developers programmatically send, route, and track physical mail at scale. As a member of our software engineering team, you’ll design and implement great products on a modern infrastructure. You’ll take ownership of web-scale engineering challenges that affect millions of people.
Our engineering team is collaborative, inclusive, autonomous, agile, direct, and kind. We recognize how lucky we are to work at a fast-growth startup, so we have fun while we work and give back to the world. We believe that diverse backgrounds and ideas result in better products and outcomes. Inc. Magazine recognized us as a Best Workplace for 2018.
About the Team The Platform engineering team builds, maintains and scales the core API used by Lob’s customers to send mail and defines best practices for a successful integration. This year alone we tripled our API throughput from 1M Requests per hour to over 3M Requests per hour in order to meet the needs of our growing list of customers. We also add features to our Platform that help our customers tie Physical mail campaigns to their Digital infrastructure. Examples of these include, a powerful Analytics Dashboard that helps customers track mail pieces from mailing to delivery, a Webhooks infrastructure that helps customers receive notifications to automate their workflows, Search and Filtering capabilities to help track how mail campaigns are performing, Logging and Reporting capabilities to help debug and audit API integrations. We are a motivated group of people who collaborate with cross functional teams like Product Management, Customer Success and Sales on a daily basis to build features that make integrating with Lob a delightful experience for customers.
As a Software Engineer at Lob, you’ll... Work with Product Management and other Engineers to research, design and implement new API and Platform capabilities. Be data driven and collect metrics that identify bottlenecks in the system to help scale our service. Partner with Product Management to understand customer requirements and define Product Roadmap. Work with Customer Success and Support to troubleshoot customer issues. Help define and improve best practices we can follow as a team and propagate across the company. Release beta features and partner with Product Management to gather customer feedback. Coach and mentor other engineers. For this role, we’re looking for... 3-5 years of full-stack (backend, frontend, and database) experience in a modern web framework. Show us how you’ve used technology to solve problems. Exceptional collaborators and communicators. At Lob, you win by helping others succeed. You have concrete examples of ways you’ve gone above and beyond to help the people around you meet their goals. Experience building or working with APIs. It turns out that they’re are a lot harder to design and change than they are to consume. You have Strong Opinions about what good API design looks like, informed by real-world experience. About Lob Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.
Perks Health benefits for you and your dependent(s) Healthcare Flexible Spending Accounts Unlimited vacation policy Commuter & Parking benefits (includes monthly stipend) Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!) Paid parental leave Free lunch, dinner, and snacks 401K Dog-friendly office Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Why you should join Lob
Lob is automating the offline world. Businesses use Lob’s APIs to programmatically create and deliver transactional and marketing direct mail—turning it from a slow, manual process into a timely, relevant, and personalized communication channel. Lobsters—employees at Lob—enjoy a relaxed work environment where curiosity is harnessed for professional and personal growth.
Founded in 2013 and based in San Francisco, Lob is venture-backed by Y Combinator, Polaris Partners, Floodgate, and First Round Capital.