Lob

Automates and simplifies direct mail and address verification.

Senior Software Engineer

Location
United States / Remote
Job Type
Full-time
Experience
3+ years
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About the role

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.

We offer remote working opportunities, unless otherwise described in the job description, in AZ, CA, CO, DC, GA, IL, MA, MD, MI, MN, NC, NV, NY, OR, PA, TX, UT, and WA. You can also work onsite at our San Francisco headquarters.

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

About the role

We’re looking for an experienced software engineer to help develop the next generation of Lob’s products and technologies. While our work spans the entire development stack and we love when people stretch their skillset, this role will focus primarily on backend development.

You will be foundational in growing our engineering team culture and our strategic technical vision. People who are likely to succeed in this role will thrive in environments of high visibility and are excited to work with stakeholders across different teams. You will be a source of coaching and mentoring for our team members and will help us promote an inclusive culture where trust and psychological safety are top priorities. In turn, we will focus on growing your skills through goal setting, structured professional development, and continuous feedback.

We’re building a team of not just strong problem-solvers but great collaborators — engineers who are excited to teach and learn from each other, share decisions and information freely, and work together on problems that no other companies have solved before.

About the Rendering Team

The Rendering team transforms a variety of customer inputs into a cohesive, professional PDF file suitable for printing by a variety of printing partners. We enable our customers to create the mail they want to see delivered, without requiring professional tooling to do it. 

We work mainly with Node.js, along with a smattering of C++. All of our services run on AWS, with a Service Oriented Architecture.  We connect SQS queues to Lambda processes and container workloads, creating a lightning fast pipeline delivering our rendering artifacts.  We maintain a culture of high cooperation, psychological safety and performance where individuals can thrive and do the best work of their careers.

As a Senior Software Engineer, you will

  • Collaborate closely with the Product team and other stakeholders to help implement new features and services
  • Be responsible for leading projects from design to implementation
  • Learn and champion best practices in code design and architecture
  • Coach and mentor fellow engineers and team members
  • Work with our Engineering leadership to support and grow the culture of our engineering team

For this role, we're looking for...

  • 4+ years of experience in Javascript, preferably Node.js and/or Typescript.  
  • 3+ years in roles involving operational responsibility for large-scale software systems (monitoring, alerting, production debugging, etc.). While we ultimately value expertise over experience, we expect that a successful candidate for this role will have 4+ years working with complex production systems.
  • 2+ years in formal or informal leadership roles that involve significant time mentoring and teaching co-workers about software best practices.
  • Empathy and effective communication skills: you can advocate for teammates and stakeholders such as customers and product managers;  you can explain complex technical issues to audiences of diverse technical understanding.
  • Ability to design and vet micro-service and cloud-based architectures at scale, as well as support your teammates in doing the same.
  • Effective project management skills: track record of working together with product managers to bring projects from inception to completion.
  • Production experience with job-queueing systems, containers (Docker), and AWS services (SQS, S3, ECS)

If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running.

Additional Information: *Colorado only - salary $150,875.00 - $184,875.00 offer includes benefits, equity, 401K
Additional Information: *New York only - salary $168,625.00 - $206,625.00 offer includes benefits, equity, 401K

We’re not just building a platform to make the world programmable. We’re also designing a great place to work, and ​​a ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company.

Perks

  • Health benefits for you and your dependent(s)
  • Medical Flexible Spending Accounts (FSA)
  • Unlimited vacation policy
  • Wellness program
  • Paid parental leave
  • 401K
  • Paid volunteer time off to support the organizations you care most about
  • Commuter & Parking benefits (includes monthly stipend) for those based out of our San Francisco office
  • Free lunch, snacks and dinner when working at our San Francisco office
  • Dog-friendly San Francisco office
  • Allowance for in-person team meetings (all flights and accommodations covered) for those not based out of our San Francisco office
  • Home-office setup and phone/internet stipend for those not based out of our San Francisco office

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Why you should join Lob

Lob is automating the offline world. Businesses use Lob’s APIs to programmatically create and deliver transactional and marketing direct mail—turning it from a slow, manual process into a timely, relevant, and personalized communication channel. Lobsters—employees at Lob—enjoy a relaxed work environment where curiosity is harnessed for professional and personal growth.

Founded in 2013 and based in San Francisco, Lob is venture-backed by Y Combinator, Polaris Partners, Floodgate, and First Round Capital.

Find out more about Lob and what we’re up to by following our blog: https://lob.com/blog or visiting our website: https://lob.com.

Lob
Founded:
Team Size:200
Location:San Francisco
Founders
Leore Avidar
Leore Avidar
CEO
Harry Zhang
Harry Zhang
Founder