Automates and simplifies direct mail and address verification.

Engineering Manager at Lob

San Francisco, CA (HQ) & Remote: CA, IL, MI, NY, PA, TX, CO, WA, UT, OR / Remote
Job Type
6+ years
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About the role

About the Role Lob builds APIs that increase the connectivity between the offline and online worlds. We started with our Print and Mail API which helps developers programmatically send, route, and track physical mail at scale. The second API we launched was Address Verification. We believe addresses are the gateway to the offline world. This API helps customers make sure the things they’re sending actually get there.

Customers and developers love our products and we’re growing fast to meet their needs. We offer remote working opportunities in California, Texas, Michigan, Pennsylvania, New York, Illinois, Colorado, Washington State, Utah, and Oregon. You can also work onsite at our San Francisco headquarters.

As an Engineering Manager you will lead a team to deliver innovative, API-first services that enable developers and enterprises to automate the offline world. We’re looking for an individual who is passionate about building teams and solving problems related to scale. We value working to establish a culture of high cooperation, high safety and high performance where individuals can do the best work of their careers.

Lob is looking for an Engineering Manager who is excited to partner with our product organization to help shape and implement the roadmap for our products. You’ll grow, mentor, and lead a team of engineers, raising the bar on engineering quality and ensuring delivery of solutions that our customers will love.

This is a great opportunity for someone looking to transition into a management role. We are growing our team in all areas. This role has an as yet unspecified area of ownership. We are looking for someone who’s willing to come in and see what needs to be done and own it.

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

As an Engineering Manager, you'll... Provide technical leadership, mentorship and guidance to your team Build out Lob to scale: you’ll guide your team to deliver an extensible, secure and resilient architecture Celebrate your team’s wins! Apply engineering knowledge to the design, development and creation of new products and update/establish software delivery processes Be a coach, thought partner, and sounding board: “Coach, don’t tell.” You will help your team build problem-solving skills by practicing active/reflective listening, asking good questions, and giving timely, direct, and kind feedback and encouragement. Recruit, engage, and retain great problem-solvers and collaborators. You’ll be responsible for building diverse, inclusive teams, where everyone feels comfortable and safe being themselves at work. For this role, some things we're looking for... 1-2 years of Engineering Management experience or relevant experience as a Team Lead (with management responsibility) or as a Technical Lead (with management as a next step in your career). 4+ years software engineering experience. We’ll want to hear what projects and initiatives you’re most proud of and why. Knowledge of at least one mainstream programming language, including being able to write, read, and understand code in that language. Experience working with microservice ecosystems in a cloud-native environment. We run our services in containers, with some serverless mixed in. We primarily use NodeJS on AWS but specific experience with them is nice to have, not required. Great communication skills. You should be able to explain your approach and the impact of your work to non-technical stakeholders in a way that is clear to them. Since great engineers and managers come from a variety of backgrounds, it doesn’t particularly matter if you have a specific degree—we want to hear about your contributions in a real-world business setting.

We’re not just building a platform to make the world programmable. We’re also designing a great place to work.

About Lob Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.

Perks Health benefits for you and your dependent(s) Healthcare Flexible Spending Accounts Unlimited vacation policy Commuter & Parking benefits (includes monthly stipend) Remote/distributed, in-office and work from home accommodations Wellness program (includes monthly stipend) Paid parental leave 401K Dog-friendly office Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have a greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

COVID Safety

We are committed to the health and safety of our employees and will not require employees (unless they are serving an essential function) to be in the office until a vaccine is widely available.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why you should join Lob

Lob is automating the offline world. Businesses use Lob’s APIs to programmatically create and deliver transactional and marketing direct mail—turning it from a slow, manual process into a timely, relevant, and personalized communication channel. Lobsters—employees at Lob—enjoy a relaxed work environment where curiosity is harnessed for professional and personal growth.

Founded in 2013 and based in San Francisco, Lob is venture-backed by Y Combinator, Polaris Partners, Floodgate, and First Round Capital.

Find out more about Lob and what we’re up to by following our blog: https://lob.com/blog or visiting our website: https://lob.com.