Automates and simplifies direct mail and address verification.

Director of Engineering

San Francisco, CA (HQ) & Remote: CA, IL, MI, NY, PA, TX, CO, WA, UT, OR / Remote
Job Type
11+ years
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About the role

As Lob’s Director of Engineering, you will help drive and deliver innovative, API-first services that enable developers and enterprises to automate the offline world. We’re looking for an individual who is passionate about building teams, solving problems related to scale, and working in a collaborative environment.

Lob is looking for a passionate Director of Engineering who has a strong point of view on building out an organization and is excited to partner with our product organization to help shape the vision & roadmap for our products. You will contribute significantly and help lead strategy, planning, target-setting, operational/organizational effectiveness, and talent development for the engineering organization. You’ll build, mentor, and lead a top-tier team of engineering managers, raising the bar on engineering quality and ensuring excellence in execution & innovation.

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

As a Director of Engineering, you’ll...

Provide technical leadership, mentorship, and guidance to the Engineering teams as well as cross functional teams Build out Lob to scale: delivering an extensible, secure, and resilient architecture Champion engineering and operational excellence, establishing metrics for quality and velocity Communicate successes illustrating the business value of delivered capabilities and translating business opportunities into exciting engineering challenges Work with executive leadership to set expectations and manage risks, dependencies and tradeoffs inevitable in complex project delivery Apply engineering knowledge to the design, development and creation of new products as well as process changes and enhancements Be a coach, thought partner, and sounding board: “Coach, don’t tell.” You will help your team build problem-solving skills by practicing active/reflective listening, asking good questions, and giving timely, direct, and kind feedback and encouragement. Recruit, engage, and retain the best problem-solvers and collaborators. You’ll be responsible for building diverse, inclusive teams, where everyone feels comfortable and safe being themselves at work. Cultivate and continue to grow a healthy engineering culture of collaboration For this role, we’re looking for...

12+ years of Engineering experience at world-class organizations. 5+ years managing and leading teams. We’ll want to hear how your reports developed and grew under your leadership, and how you made your work environment inclusive and psychologically safe. Experience managing managers and managing large B2B SaaS engineering teams Experience working with microservice ecosystems in a cloud-native environment. We run our services in containers, with a healthy smattering of serverless mixed in. Great communication skills. You should be able to explain your approach and the impact of your work to non-technical stakeholders in a way that is clear to them. Ability to attract talent and develop high performing teams. Proven recruiting experience as a hiring manager. Since great engineers come from a variety of backgrounds, it doesn’t particularly matter if you have a specific degree—we want to hear about your contributions in a real-world business setting.

About Lob

Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest.


Health benefits for you and your dependent(s) Healthcare Care Flexible Spending Accounts Unlimited vacation policy Commuter & Parking benefits (includes monthly stipend) Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!) Paid parental leave Free lunch, dinner, and snacks 401K Dog-friendly office Ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why you should join Lob

Lob is automating the offline world. Businesses use Lob’s APIs to programmatically create and deliver transactional and marketing direct mail—turning it from a slow, manual process into a timely, relevant, and personalized communication channel. Lobsters—employees at Lob—enjoy a relaxed work environment where curiosity is harnessed for professional and personal growth.

Founded in 2013 and based in San Francisco, Lob is venture-backed by Y Combinator, Polaris Partners, Floodgate, and First Round Capital.

Find out more about Lob and what we’re up to by following our blog: https://lob.com/blog or visiting our website: https://lob.com.