First IoT reliability platform for debugging, monitoring, OTA updates

Business Operations Manager

Boston, MA
Job Type
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About the role

Memfault is looking to bring on a Business Operations Manager to help scale our company to meet the pace of our sales hypergrowth! Reporting to the VP of Operations, you will be building out our finance and accounting function, while also acting as an operations specialist, leading various other business-critical operations projects in Legal, Facilities and HR as required.

To be a great fit, you should have goals of working in business management, operations, and/or administration or as a finance and accounting leader in the future. You should be looking forward to helping build the critical business functions as we transition from early startup to a successful and quickly growing small business. You will be depended upon for some highly important projects with visibility to the senior leaders in the company.

Finance & accounting related responsibilities:

  • Support the preparation of organizational financial reports, working with our external finance team
  • Assist in defining and optimizing our budgets while building out a system to monitor our performance on a monthly basis
  • Manage implementation of appropriate fiscal internal controls, accounting policies and procedures
  • Ensure payroll local, state, and federal compliance and on-time completion
  • Monitor and approve monthly credit card and expense report

Other operations related responsibilities:

  • Collaborate with Memfault leaders and teammates to create an operational “machine” and improve the business’s ability to operate and scale efficiently
  • Lead efforts to understand long-term organizational needs, and proactively identify, implement and operationalize requisite tools and processes to support our future state.
  • Support preparation of materials for presentations to the Board and internal audiences
  • Management and improvement of documentation across the company (especially legal)


  • 3+ years of business administration and/or financial management experiences
  • High levels of trustworthiness, discretion, and professional demeanor
  • Extremely organized and great attention to detail; strong project management skills
  • Comfortable with ambiguity; a desire to trailblaze
  • Experience in managing contractors and serving as a liaison between contractors and staff
  • Strong analytical skills; must be comfortable with MS Excel or Google Sheets, data analysis, and internet technologies
  • Salesforce or other CRM experience
  • BA/BS degree

It would be great if you have:

  • Experience using Slack, Google Workspace, Quickbooks, BI tools
  • Experience in areas of Legal, HR, facilities and/or sales operations
  • The ability to travel to other US or International sites or locations occasionally
  • Experience working with international teams

This is a great opportunity to develop a variety of operations experience and learn about how a business is managed. There is a lot of room to grow in this role as our company scales rapidly!

We offer full benefits (health, vision, dental, 401k), unlimited PTO, and competitive pay and equity packages. Learn more about benefits and our company values - >

We want you (yes, you!) to apply

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria — unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience!

About Memfault

Memfault is the first IoT reliability platform that empowers teams to build more robust devices at scale. Today hardware teams have little insight into how their products are performing and what issues are driving the majority of field failures; with Memfault, they can operate with the same speed and agility as software organizations. Companies like Lyft, Logitech, Bose, Whoop, and Verkada use Memfault's performance monitoring, device debugging, and OTA update capabilities to ship fast and build high-quality products. Memfault was founded by veterans of Pebble, Fitbit, and Oculus and is backed by Stripes, Uncork Capital, Partech, the 5G Innovation Lab, S28 Capital, and Y Combinator.

Memfault recently closed a $24M Series B funding round announced on January 24, 2023. Learn more ->

About Memfault

Memfault is the first observability platform for hardware. We are a YC and Uncork Capital-backed developer tool built by veterans of Fitbit, Oculus, and Pebble

We started with error reporting. Imagine having to talk to your customers on the phone to get details on bugs they encounter on your website or in your mobile app? That's still the state of the art for hardware.

This is a big and growing problem. Connected devices are everywhere: there are more of them than cellphones, laptops, and tablets combined. Increasingly, they are running complex software to leverage machine learning and computer vision at the edge. The current state of tools is untenable in the face of growth in both numbers and complexity.

Come work with us to bring an entire category into the 21st century, and redefine how millions of engineers build their products.

Team Size:50
Location:San Francisco
François Baldassari
François Baldassari
Christopher Coleman
Christopher Coleman
Tyler Hoffman
Tyler Hoffman