Digitize and Automate Complex Care Workflows
Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Client Success Manager.
The Client Success Manager role has the critical responsibility of ensuring value delivery and satisfaction for Memora’s clients. Memora Client Success Managers serve as their clients’ chief advocate within Memora, working closely with Implementation, Support, Product, and Growth colleagues to ensure clients maximize their value from their partnership with us. Ideal candidates will be driven by the problem we are solving and also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.
What You Get:
About Memora Health:
Memora Health helps healthcare organizations digitize and automate care journeys, making complex care delivery simple for patients and clinicians to navigate. Memora Health ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EHR. Memora's platform reduces care team notifications by nearly 40%, has an average patient NPS over 70, and improves engagement and clinical outcomes across diverse populations. Memora Health is headquartered in San Francisco, CA, with clients and team members around the world, and is backed by Andreessen Horowitz, Transformation Capital, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman's Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.
Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Memora Health helps healthcare organizations digitize and automate complex care workflows, making them simple for patients and clinicians to navigate. Memora ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EMR. Memora's platform reduces care team notifications by nearly 40%, has a >70 average NPS, and has improved clinical outcomes across various populations.