Method Financial

Embedded debt repayment for developers

Solutions Engineer

Location
Austin, TX / Remote
Job Type
Full-time
Experience
1+ years
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Jose Bethancourt
Jose Bethancourt
Founder

About the role

About Method

Method is a developer-first API that makes it easy for developers to embed debt repayment on their apps. Method works with over 2,000+ financial institutions enabling payments to any type of consumer debt – including credit cards, student loans, car loans, and mortgages – all through a single API. We manage the entire process, including KYC, flow of funds, and banking partners, allowing developers to go-live in an evening.

We believe every company will become a payments company. Our mission is to simplify money movement for developers, creators, and entrepreneurs.

The Day-to-Day

  • You will engage directly with our customers, build deep relationships with technical stakeholders and become a trusted advisor to our customers.
  • Investigate and debug any customer issues / questions using our monitoring & logging tools as well as create clear action items to resolve them.
  • Coordinate with engineering, product, and growth teams and come up with solutions for any incoming requests from our customers.
  • Collaborate with the engineering and product team to create / maintain up-to-date documentation to support our customers.
  • You will become a subject matter expert on industry trends, best practices, and will work directly with customers to align Method's products to each individual customer use case.
  • Collaborate with the rest of the team to define the roadmap by thoroughly understanding customers’ needs.

Skills You’ll Need

  • 2+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.
  • Experience maintaining developer resources (i.e. documentation, tutorials, guides, demos, API libraries) and working with REST APIs (key terms you should know: JSON, idempotency, webhooks)
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to think on your feet to creatively solve our customers' business needs.
  • You can clearly communicate the concepts or ideas behind your solutions, and cut big solutions into smaller bite-sized tasks.
  • Ability to work during regular business hours in any US-time zone

Bonus points if you’ve...

  • You have experience in Finance / FinTech
  • You have software engineering experience in JS
  • Highly active in developer communities: StackOverflow, Github, Reddit, etc.

Benefits:

  • Home Office Stipend
  • Unlimited PTO
  • Competitive Salary + Equity
  • Full Health Care
  • Remote First + Flexible Work Schedule
  • Learning Stipend
  • Parental Leave

There's no such thing as a 'perfect' candidate. We encourage you to apply even if you don't 100% match the exact candidate description!

Why you should join Method Financial

Method is a developer-first API that makes it easy for developers to embed debt repayment on their apps. Method works with over 2,000+ financial institutions enabling payments to any type of consumer debt – including credit cards, student loans, car loans, and mortgages – all through a single API. We manage the entire process, including KYC, flow of funds, and banking partners, allowing developers to go-live in an evening.

Method Financial
Founded:2021
Team Size:6
Location:Austin, TX
Founders
Jose Bethancourt
Jose Bethancourt
Founder
Jesus Marco del Carmen
Jesus Marco del Carmen
Founder