We help B2B financial service companies verify business customers
About Middesk Middesk enables every business to access the products and services they need to grow and thrive. If we can make it easy for a business to access financial products, hire new employees, and transact with other businesses, then we increase the odds of success for that business.
Our products provide accurate and complete information for financial services companies and make it easy for employers to establish their business with state and federal entities.
Our customers include Shopify, Affirm, Brex, Plaid, Mercury, Divvy, Rippling, Gusto, and others.
Based in San Francisco, CA, Middesk is backed by Sequoia Capital, Accel Partners, and Y Combinator.
The role The Account Manager will be responsible for owning and expanding the long-term relationships with our strategic and highest potential customers. These customers will be critical contributors to Middesk’s 2022 growth goals and longer-term success.
The Account Manager will deliver a world-class customer experience by identifying creative solutions to drive our customers’ businesses forward. They will partner with our internal teams to devise strategies that improve the performance and reliability of our existing products and identify opportunities that unlock additional customer value.
We expect you to serve as a subject matter expert on the industry, customer use cases, and Middesk product suite. Our customers will look to you as their trusted advisor, advocating for their needs and finding win-win solutions for them and Middesk. You will use regular touch-points and business reviews to help customers understand the value they’re realizing from our products and capitalize on new opportunities to deepen the relationship.
You will be expected to evaluate and pursue upsell and cross-sell opportunities to expand customer relationships.
This role will partner directly with the go-to-market, operations, and product/engineering teams and play a critical role in defining our land and expand motion at Middesk.
What you'll achieve
What you've accomplished
Why you'll love it here
Middesk is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. As an equal opportunity employer; we’re committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
We are committed to providing a positive interview experience for every candidate. If any accommodations are needed during the interview process, please let us know by contacting careers @middesk.com.
Middesk is building the trust layer between businesses. Where trust between businesses used to rely on a handshake, building trust between modern companies requires tools that deliver complete and reliable data at scale. Middesk is on a mission to redefine how businesses build trusted relationships.
Today, there are no reliable and scalable solutions for understanding the legitimacy, trustworthiness, or credit capacity of a business. We're building the end-to-end solution for companies to verify, screen, and monitor their customers. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.
Middesk is a Y Combinator company and is backed by the top VCs in the world including Accel and Sequoia Capital. We’re led by an experienced team that has experience growing and scaling companies like Checkr and Zendesk.