We make booking services as easy as buying products online.
Miso originally launched as a home cleaning service but expanded to over 70 services in 2020. The Marketplace business unit led this expansion and we are now looking for someone to lead this business.
When you want to purchase a product, it’s simple. Go to Amazon or Coupang. But when you need to find a cleaner, a mover or someone to remodel your kitchen, you don’t know where to turn. We want to make booking a service as easy as buying a product. Open the Miso app and make it happen in seconds.
The Marketplace business has grown extremely quickly. We officially launched in September of 2020 and earned less than $1,000 in net revenue that month. In March, this business earned well over $100,000 and is on pace to grow another 50% in April.
This role is ideal for someone who has experience in building a business, and is obsessed not only about the big picture but also about improving and iterating on processes to obtain operational excellence and deliver the highest quality customer experience. Strategy, marketing, marketplace efficiency, quality, sales and account management, product development, P&L ownership, team development and coaching, and customer experience all sit under the VP’s broad umbrella of responsibilities. You will be expected to not only lead the Marketplace business but work together with the leadership team to lead the company as a whole.
What you will do
What you will need
Miso makes booking services as easy as buying products online. We offer over 70 different services ranging from cleaning to moving to interior remodeling, repair and installation. We have fulfilled more than 4 million bookings and operate at over a $140 million GMV run rate. Our core team includes two members who built Delivery Hero into a household name in Korea and we are here to do it again with Miso.