Monterey AI

Turn customer voice to product insights

Full-Stack Software Engineer

Location
US / Remote (US)
Job Type
Full-time
Experience
3+ years
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Ben Kramer
Ben Kramer
Founder

About the role

🐳 About the Role

We’re looking for a founding software engineer to join us to build the engineering foundations of Monterey.

🦄️ Your Impact

  • Lead full-stack development of an AI native Voice of Customer platform
  • Directly drive the product roadmap and impact business metrics
  • Define our engineering culture and build a world-class team with us
  • Develop a strong intuition about customer needs

✨ Must Have

  • Design and implement end-to-end features, as a proactive hustler and pick up new things quickly
  • Think out of the box, and share our passion for empowering product teams with cutting-edge technology
  • Enjoy and thrive in fast-moving startups and a highly autonomous environment
  • Experience working with Typescript, Node.js, SQL, Redis, and AWS.
  • A strong intuition about customer needs and obsessed with listening to users
  • Strong problem-solving ability, on both front-end and back-end

🚀 Nice to have

  • Experience building software centered around productivity, integrations, and automations
  • Knowledgeable about infra and DevOps
  • Experience working with Python and tools like PyTorch
  • Excited about NLP, LLMs, and empowering people to do less rote work
  • Experience at a high-growth, fast-paced startup

About Monterey AI

Monterey AI builds intelligent customer/user voice infrastructure for product operations teams in growth-stage startups. Monterey helps companies understand what actions to take to improve engagement and reduce churn, by auto-collecting and analyzing qualitative feedback and quantitive data from different sources.

Monterey AI
Founded:2022
Team Size:2
Location:San Francisco
Founders
Chun Jiang
Chun Jiang
Founder
Ben Kramer
Ben Kramer
Founder