Mobile Energy Storage Technology
Moxion is a vertically integrated manufacturer of all-electric mobile power and energy storage solutions. We have developed commercial-scale, powerful, silent, and emissions-free mobile battery stations that are designed to replace traditional diesel generators in most applications today. We’re pioneering mobile energy storage technology, leveraging vertical integration and a software-enabled service model to deliver last-mile electrification for our customers and communities. The Moxion team is a passionate group of humans who care about the environment and disrupting the diesel economy. Come build the first distributed utility with us, propelling the biggest energy transformation of our lifetime.
As our Customer Success Advisor, you will work closely with the Customer Success Manager to ensure that our customers receive the best possible experience while using our products. You will help build strong relationships with customers, troubleshoot technical issues, and develop strategies to improve customer retention. You will also receive and make outbound calls to support sales activities, promote new products, and resolve issues. Additionally, you will work with technicians and engineering teams to ensure that service is delivered successfully with a high focus on process improvement.
What you'll do:
Skills to be successful:
Moxion is committed to the principle of pay equity – paying employees equitably for substantially similar work. Compensation displayed is a range. Maximum amounts are reserved for those candidates that exceed all experience and background requirements. We reserve the right to offer compensation based on level of experience. Moxion has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay within the San Francisco Bay area. If you live outside that region, the range is subject to change.
Base pay is one part of our total compensation package and is determined within the range provided above. This provides the opportunity to progress as you grow and develop within a role.
At Moxion you get
Health, dental, and vision coverage, PTO, competitive equity & compensation packages, free lunch, coffee, and snacks onsite, flexible work from home (for some roles), free tax advisory services, access to Mountain Hardware, Columbia, Sorel, & Prana employee stores and discounts, company swag, investment in professional development courses, and parental leave program.
People are at the core of Moxion’s values. We care about growth for our people and team, and this translates to an open and transparent culture. Moxion believes that diversity is as core to our business as the underlying products and technology we’re developing. Diversity in people leads to diversity of thought and different perspectives to draw from, often resulting in a new or unique way of approaching or solving a problem. Diversity drives innovation.
Moxion is looking for candidates who identify with different races, religions, national origins, age groups, genders, or gender identities, and we don’t discriminate against marital status, physical or mental disability, health or medical conditions, military and veteran status, genetic information, and other classifications that may or may not be protected by law. If you can bring a unique perspective or experience to our company, please apply.
Moxion is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process, please let our recruiting team know.
Moxion Power manufactures commercial-scale electric generators and provides temporary-power-as-a-service to customers in the construction, events and entertainment, data center, and electrified transportation industries. Our battery gensets have the same dimensions, run-times, and performance capabilities as traditional trailer and skid mounted diesel generators, with the added benefits of being clean, perfectly-quiet, and offering superior load flexibility. Moxion's logistics team remotely monitors our gensets and provides battery charging/swapping services so our customers never have to worry about running out of power. Moxion has signed LOI’s with several of the largest construction firms in California and is backed by Energy Impact Partners, Y Combinator, Liquid 2 ventures and Tamarack Global. Moxion's founding team has backgrounds in vehicle electrification, battery manufacturing, renewable energy project finance, and construction.