APIs to build better video.

Director of Infrastructure

San Francisco, CA / Remote
Job Type
11+ years
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About the role

About the Role  

The Director of Infrastructure plays a critical role in scaling Mux’s product, technical strategy, and the Engineering organization. In this role, you will lead and grow teams that build and manage critical services that serve our product teams. You will play a key role in scaling the technical platform necessary to operate a growing video infrastructure product that requires a highly reliable, operable, and cost-effective underlying platform. You will also play a key role in scaling our Engineering organization through advocacy of the infrastructure strategy and discipline growing our bench of technical leadership.

What You'll Do

  • Drive the medium & long-term technical strategy as it pertains to our horizontal infrastructure that serves our product needs (cloud infrastructure, platform services, analytics pipelines), with a focus on
  • Automation/minimizing toil
  • Security
  • Reliability & scalability
  • Developer experience
  • Co-develop roadmaps and execution plans with other Engineering leadership; be accountable for the outcomes of our plans and the health of our teams
  • Lead and grow the Platform Engineering, Analytics Engineering, and Platform Experience teams with a strong emphasis on results, cohesion, and inclusion
  • Coach and support engineering leaders to grow with deep empathy and excellent execution
  • Deeply partner with other cross-functional leaders (Product, Engineering, and others) on the articulation of goals and completion of projects and roadmaps
  • Externally represent Mux on issues within your domain and organization, especially as it relates to strategic partners or key vendors

Who You Are

  • 8+ years experience in Engineering/Infrastructure with at least 3+ years leading and coaching managers and technical teams
  • 3+ years in a strategic role scaling engineering teams and infrastructure
  • Experience with cloud infrastructure at scale
  • Experience with successful large-scale technical migrations
  • Experience driving towards reliability goals with SLAs
  • Effectively communicate, influence, and work with internal stakeholders

U.S. Benefits

You'll be joining an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, and Brightcove. We have a supportive culture that cares about both excellent work and work-life balance. 

We are remote-equal, with an office space in Downtown San Francisco and another in London, right next to the Liverpool Station.

  • Flexible PTO with 2-week minimum + 11 company holidays
  • Weekly no-meeting days + quarterly focus weeks
  • Healthy work-life balance encouraged
  • Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)
  • Fertility benefits
  • Flexible spending accounts for healthcare, dependent care, and commuter benefits
  • Short-term and long-term disability insurance
  • Group life insurance
  • Critical illness & accident insurance
  • Travel accident insurance
  • Employee Assistance Program (EAP)
  • Medical support concierge service
  • 401(k)
  • Paid parental leave
  • Investment in career growth and training
  • Continued education stipend
  • Thought leadership and peer recognition program
  • Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
  • Lunch reimbursement program

Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Why you should join Mux

About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes a diverse range of backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to make the people around them better.

You’ll be joining a tight-knit team with experience at places like Google, YouTube, Twitch, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. 

We’re backed by top investors like Andreessen Horowitz, Accel, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Reddit, Vimeo, Robinhood, CBSi, Discovery, PBS, and TED. Customers large and small love working with us and love our team.

We’re growing quickly and are building something big together. We’d love to hear from you!

Team Size:65
Location:San Francisco
Adam Brown
Adam Brown
Jon Dahl
Jon Dahl
Steve Heffernan
Steve Heffernan
Head of Product
Matthew McClure
Matthew McClure