Bank for Africans globally, starting with sending money home.

East African Community Lead (NY or DMV Based)

$50k - $55k
London / Remote (New York, NY/Washington D.C., DC/Virginia/Maryland)
Job Type
1+ years
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About the role

Key Information

Application Method: Please apply via our application portal here ( We are not actively reviewing this platform 🙏

Role: East African Community Lead (NY or DMV Based)

Reports Into: Growth Manager

Compensation: $50k - $55k starting salary (negotiable depending on experience) and significant equity. We would love to have an open discussion with you and we are more than happy to discuss further and look after every situation on a case by case basis depending on experience and interview performance.

Location: NY or DMV.

Accessibility and Inclusion: We want every interview to be as comfortable so you can focus on showing us as much of you as possible. Our interviews are typically conducted via Zoom. If there are adjustments we can make to assist you in the hiring process, please do let us know in the application.

The Role

We are looking for a passionate, creative and tenacious East African Community Lead to join the team as our first hire in the US. You will be working extremely closely with our current UK Community Team, the Growth Manager and CEO to connect with the diaspora communities across the US. On top of managing meaningful relationships with communities leaders, you will will also be recruiting and leading a team of community and student ambassadors to share NALA's story and benefits. Community work is at the heart of what we do at NALA and this role will be at the heart of it all.

In the first 6 months, we would love for you to:

  • Coordinate US community strategy with wider team
  • Manage ambassador groups (including onboarding, training, motivating the team)
  • Be an ambassador yourself! You will be a role model of how it is done that others will look up to

Is this you?

We know that finding a job can be stressful. It can be really hard to tick all the boxes for any job description however we encourage you to apply even if you cannot tick every single of the box. Here is what we are looking for:

  • Experience leading communities and events
  • Experience with people management
  • Have an affinity with East Africans and its diaspora communities
  • Excellent communication skills in written and spoken English

These are some nice to haves that would really get our attention:

  • You have experience working fast growing startups
  • In addition to English, you can also speak French or Swahili


  • Company Trips! Check out our last trip to Zanzibar in Dec 2021 and Nairobi in July 2022
  • Everyone in any region can expense up to $1000 equivalent a year to support themselves on personal development. * This can include books, conferences, courses etc - anything to help you do your job better or help you grow your career.
  • We offer 35 days holiday inclusive of any Public Holidays that exist in your country.

Our Mission

We are on a mission to increase economic activity on the African continent and for its diaspora around the world. By creating community-powered financial solutions, we make it easier to make day-to-day payments and do business in an increasingly global Africa. #BuildOurAfrica

About the Company

We are building Revolut for Africa. Over 80% of the money sent to Africa is done with physical cash. The remaining 20% is done via digital channels but are subject to multiple layers of fees and paperwork. Our easy-to-use app allows anyone to quickly send money from GBP or USD (EUR coming soon!) to all major African currencies at the lowest rates available.

Payment in Africa are 1% built. We aspire to bring 21st century payment technology to Africa to create a low cost and highly reliable set of payment rails that friends, family and businesses can use. When payments are simple, reliable and available at the touch of a button, anything is possible.

We are proud to be an African Fintech Startup with a global team serving an international audience. By building payment channels and infrastructure, we enable lightning-fast payments to every corner of the African continent. Our tech is built by world-class engineers from around the world and we are proud to serve all communities, everyone from bustling cities to peaceful villages. It is our privilege to partner with these local communities go on this journey together.

We are supported by the world’s most prestigious accelerators, VCs and angel investors. We are backed by Y-Combinator (early backers of AirBnB, DropBox, GitLab, etc), Accel (GoCardless, Monzo, etc), and a long list of high profile Angel Investors who were personally in building Monzo, Robinhood, ComplyAdvantage, Luno, Simple, and many more!

About the interview

Interview Process

Stage 0: Application Review

We fully recognise that interviewing is a time intensive thing and we are not in the business of wasting anyone's time. We have a super simple application process which requires just a CV, 3 application questions and an optional cover letter. We will predominantly use the CV and application questions to determine if you have the skills and motivation to work at Nala. If you would like add any other information that you think will be important, please feel free to use the cover letter to highlight this.

Stage 1: Talent Interview

This will be a 30min conversation with our Talent Team where we want to learn more about you and your experience. We will dig deeper into the responsibilities that you have held in the past, especially those relevant to these roles.

Stage 2: Growth Interview

This will be a 45min conversation with our Growth Manager who will be managing this role. In this role, we would like to delve a bit deeper into your experience, especially around Sales and building community.

Stage 3: Take Home Task

At this stage, we'll assess your skills and experience in implementation. You'll be completing a small take-home task async so that we can move the process forward faster.

Stage 4: Leadership Interview

This will be a 30 mins interaction with our CEO. In this interview we want to delve deeper into your growth experience and also your motivation for this role and for NALA.

Why you should join NALA

At NALA, we’re on a mission to increase economic opportunity for Africans globally. Starting with sending money home, then business trade.

Team Size:42
Location:London, United Kingdom
Sam Castle
Sam Castle
Benjamin Fernandes
Benjamin Fernandes