OneSignal

Customer messaging via push notifications, email, SMS, & in-app.

Product Designer at OneSignal

Location
San Mateo, California
Job Type
Full-time
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About the role

OneSignal’s vision is to power the world’s messages. Our customer engagement platform enables our users to compose and send messages via mobile push, web push, in-app, SMS, and email. OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

We're looking for a Product Design team member with attention to detail and who understands design isequal parts form and function. You will work closely with engineering, product and other areas of the business to help make our product more intuitive and delightful to use.  In this role, you will put our users first and articulate their design decisions. We want people that have a ‘ship it’ mentality and have a passion for always measuring and learning. We want people who care about building easy to use products and have a savvy for using data to make better design decisions. 

We’re a nimble group that spans user research, user experience, prototyping, visual design, brand design, design systems and UI development. We ideate a lot. We prototype a lot. We talk to users to validate our work. We run cross functional workshops to influence design thinking across the company.

In a typical month, a Product Designer at OneSignal might:

  • Work directly on the UI and UX of our web products
  • Work with product managers and engineers to explore the problem space and solutions
  • Develop user flows, wireframes and other assets to help facilitate product discovery
  • Design high fidelity mockups and prototypes for new features
  • Provide and solicit feedback from cross-functional stakeholders
  • Work closely with the engineering team to deliver a quality product
  • Observe current user behavior and propose design suggestions to improve UX
  • Conduct various types of UX research including both qualitative and quantitative
  • Work with design and engineering to implement and evolve our design system
  • Build empathy and understanding of our users and how to empower them

What You’ll Bring:

  • 4+ years experience in a similar roleIntuitive mind for good user experience
  • Ability to analyze, optimize, and simplify workflows
  • Effectively communicate with other team members
  • Experience designing for both responsive web and mobile
  • Relevant understanding of best practices and trends in UI/UX design
  • Obsessive attention to pixels
  • Portfolio of past work showcasing your process
  • Mastery of design and prototyping tools such as Figma and Sketch (we use Figma)
  • Familiar with building and thinking in design systems
  • Understand technical requirements and aspects of modern apps

Qualities we look for:

  • Friendliness 
  • Modesty
  • Ability to collaborate well on a team 
  • Can deliver solutions independently
  • Love of learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at OneSignal.

Why you should join OneSignal

We started as app developers who just wanted a developer-friendly API for push notifications. Finding no good solution, we built one ourselves.

Today, OneSignal is the leading solution for sending effective messages across channels including mobile push notifications, web push notifications, in-app messaging, SMS, and email. We support over 1,400,000 of the world's leading marketers and developers.

OneSignal is available on every platform and development environment, letting content creators focus on quality user engagement instead of complex implementation.

Covid-19's Impact on OneSignal

Covid-19 has accelerated OneSignal's growth. We've seen a 20%+ increase in new accounts created for OneSignal each day, and a 20%+ increase in daily message delivery volume.

We are growing faster than ever, and hiring in all departments. We hope you'll apply and we look forward to meeting you!