Customer messaging via push notifications, email, SMS, & in-app.

Global Director, Sales Development

Job Type
6+ years
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About the role

OneSignal’s vision is to power the world’s messages. Our customer engagement platform enables our users to compose and send messages via mobile push, web push, in-app, SMS, and email. More than 1 million businesses around the world use the product and it enables them to deliver more than 10 billion messages each day.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

We’re seeking a versatile sales development leader to manage our growing SDR team. You’ll oversee the inbound and outbound SDR teams based in the US, UK, and APAC, managing and coaching performance on a daily basis, helping to develop and improve the SDR process and operations, and managing SDR hiring and the structure of the team moving forward. You’ll also assist in marketing demand generation campaign ideation and strategy to increase lead flow to the SDR team. You’ll report to our Head of Marketing and work extremely closely with the sales and operations teams.

In a typical month, the Global Director will:

  • Oversee the global expansion and development of the growing SDR team (currently 6 people with multiple open headcount).
  • Monitor activity, output, effectiveness, etc. and providing consistent, real-time feedback to the reps
  • Develop the nascent outbound SDR motion for OneSignal, driving strategy and process in coordination without Strategic sales team.
  • Help identify, develop and enforce process improvements for the SDR team in coordination with RevOps and sales.
  • Coordinate and/or run regular sales training and coaching sessions with SDRs.
  • Coach the team to move qualified leads through the marketing funnel more efficiently
  • Help develop sales strategies to identify and prospect potential customers.
  • Be a liaison between the sales, marketing and operations teams to ensure efficient processes and troubleshoot any problems or pain points.
  • Manage SDR hiring and career progression, with a focus on diversifying timezone and language coverage.
  • Help develop the go-forward SDR team structure and strategy, including team leads and future management tiers.
  • Advise the marketing demand generation team on campaign ideation and strategy to increase lead flow to the SDR team. Provide feedback regarding the quality of leads and help improve campaigns.

What you'll bring:

  • 6+ years experience in a business or sales development role, ideally with a B2B SaaS product
  • 3+ years of sales management experience or similar experience management experience
  • A solid understanding of Salesforce is required. Bonus for other key tools in the tech stack (Salesforce, Outreach, Intercom, Gong, etc)
  • You have a passion for understanding the customer, their needs, and how we can best address them
  • Highly collaborative with a deep sense of ownership and accountability
  • Excellent written, verbal, and visual communication skills with serious attention to detail and strong organizational skills

Why you should join OneSignal

We started as app developers who just wanted a developer-friendly API for push notifications. Finding no good solution, we built one ourselves.

Today, OneSignal is the leading solution for sending effective messages across channels including mobile push notifications, web push notifications, in-app messaging, SMS, and email. We support over 1,400,000 of the world's leading marketers and developers.

OneSignal is available on every platform and development environment, letting content creators focus on quality user engagement instead of complex implementation.

Covid-19's Impact on OneSignal

Covid-19 has accelerated OneSignal's growth. Near the beginning of Covid, we saw a 20%+ increase in new accounts created for OneSignal each day and a 20%+ increase in daily message delivery volume. This trend has continued as more businesses seek to better engage with their customers on digital channels.

We are growing faster than ever, and hiring in all departments. We hope you'll apply and we look forward to meeting you!

Team Size:100
Location:San Mateo, CA
George Deglin
George Deglin
Long Vo
Long Vo