Advancing mental health interventions through EHR software & research

Account Executive

San Francisco, CA / Remote
Job Type
1+ years
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About the role

Osmind is the platform for clinicians and researchers advancing new life-saving mental health treatments. Today, mental health disorders are one of the leading causes of death worldwide, especially among young adults, and are tied to shortening lifespans. While there have been developments in new psychiatric medications since the first FDA approval in 1954, today there is a growing movement among clinicians, patients, and researchers who are recognizing the need to accelerate new science.

The Osmind treatment platform is currently used by leading interventional mental health practices to safely administer, monitor, and analyze the use of TMS, ECT, ketamine, SPRAVATO®, and psychedelic medicine for people living with moderate to severe mental health conditions. The core EHR technology is precisely developed for interventional treatment workflows and designed to support a strong therapeutic alliance, including journaling tools and assistance with health plan reimbursement, which is a significant access hurdle for millions of patients.

Research from our platform is already helping to set new standards for mental health interventions. In the largest published real-world analysis of ketamine infusion therapy (KIT), we teamed up with Stanford University School of Medicine to share findings in the Journal of Affective Disorders (March 2022).

Osmind is a San Francisco–based public benefit corporation led by scientists, technologists, and psychiatrists. We are backed by top investors DFJ Growth, General Catalyst, Future Ventures, Tiger Global, and Y Combinator.

The Opportunity

We are a series B funded Public Benefit Corporation (PBC) building something that actually moves the needle on the global mental health crisis. (See here for an article our cofounder Jimmy wrote about PBC’s.)

We are looking for a mission-driven, go-getter Account Executive to join the GTM team. This is a foundational role with lots of growth opportunity - you will help spearhead the creation of our long-term sales function.

The Account Executive Team will have an in-office presence in San Francisco 2-3 days a week. We are not considering long-term remote candidates.


  • Own the sales cycle for our Electronic Health Record (EHR) for mental health providers from lead to close
  • Meet and exceed quota expectations quarter over quarter; bringing a growth mindset to develop a career as a highly successful software and healthcare sales leader
  • Become an Osmind product expert — be able to espouse our key value propositions to provider customers through demos and other communications
  • Become an expert on the tools, technology and clinical best practices of the behavioral health market and the treatments available for patients with serious mental illness (SMI)
  • Develop and build pipeline beginning with lead qualification, turning sales accepted leads into completed demos and closed won deals utilizing email, phone, webinar, and 1:1 demos over Zoom to establish the value proposition of Osmind and bring new customers to our platform
  • Become a superstar at overcoming objection, understanding how to pivot conversations about potential deal blockers into selling points to emphasize the key value propositions of the Osmind platform
  • Negotiate contracts to maximize annual recurring revenue and ensure successful adoption of Osmind
  • Ensure a seamless handoff to Customer Operations team for onboarding, training, and success
  • Provide high quality feedback to our product team on feature requests and product feedback, using your knowledge from the front lines of clinician needs


  • 2+ years experience selling a SaaS product and conducting demo’s over screen share with prospects
  • Strongly preferred - experience in healthcare sales as an AE or a BDR, preferably to small independent practices (1-5 providers)
  • Demonstrable sales success with a track record of exceeding quota
  • Strong competitive mindset, you thrive in an environment with clear goals and enjoys celebrating wins
  • Able to succeed in a startup environment, pushing ahead to achieve results even when strategy is still being defined
  • Interest in improving mental healthcare for providers and patients
  • Excellent written and verbal communication skills


  • Competitive salary and equity package
  • 100% employer contribution to healthcare insurance (medical, dental, vision) and 50% contribution for dependents
  • 401K matching
  • Unlimited PTO
  • Flexible working hours to match your style. Hybrid working style with a mix of work-from-home and in-office.
  • In-office in San Francisco (Potrero Hill) 2-3 days a week
  • In-office perks: food and lunch, snacks and drinks, happy hours, etc.
  • Contribute to one of the most innovative areas of medicine: frontier neuropsychiatry
  • Be part of an all-star team that is intellectually rigorous, highly collaborative, deeply caring, and likes to have fun
  • Tremendous growth opportunity and autonomy given we're a high-growth startup

About us and more

  • The tl;dr: we're a tight-knit group of intellectually rigorous, highly collaborative, deeply caring, and fun team members. We take the work that we do very seriously, but we don’t take ourselves too seriously. Sometimes you’ll catch us singing karaoke, making memes, or going out for runs together
  • We have a five-star average Glassdoor review

Some candidates may see the list above and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you also have important skills we’ve missed! We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, underrepresented people of color, LGBTQ+ people, veterans, and people with disabilities.

Osmind is a public benefit corporation and platform for clinicians and researchers advancing new life-saving mental health treatments. We recently published our first Public Benefit Report that chronicles how our team of scientists, technologists, and psychiatrists have been working to help solve the worldwide mental health crisis, advance responsible innovation and research, and help ensure robust access to care for patients of all backgrounds. Read the report here: https://www.osmind.org/pbc.

Why you should join Osmind

There are 22M+ Americans who suffer from treatment-resistant mental health conditions, meaning they’ve failed two or more conventional treatments. Our mission is to further innovative mental health treatments (ranging from FDA-approved psychedelic medicines to neuromodulation to digital therapeutics to novel molecular approaches) for those patients who are suffering the most. We do this by empowering providers, improving patient care, and accelerating research. Our electronic medical records software is used by mental health doctors and their patients across the US. We analyze the data to help the doctors deliver better care and also offer insights to help research and development of new treatments that actually work.

Backed by top-tier investors (e.g. General Catalyst, Future Ventures, Tiger Global, Y Combinator, Jerry Yang, Joshua Kushner, etc.), Osmind’s team consists of mission-driven experts from across tech and healthcare. We're a tight-knit group of intellectually rigorous, highly collaborative, deeply caring, and fun team members. We've been featured in publications such as Forbes and Crunchbase News.

Team Size:50
Location:San Francisco
Lucia Huang
Lucia Huang
Jimmy Qian
Jimmy Qian