Sales Development Representative

About Outset

Outset is building the better way to do research: AI-powered user interviews. Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is funded by some of Silicon Valley’s top investors (Y Combinator, Adverb Ventures, 20sales, Matrix Partners, Jack Altman, Ryan Hoover, among others) and is located in the heart of San Francisco’s Financial District. We are a tight-knit team of 10 serving some of the world's largest enterprise customers.

The Solution

We’ve created an end-to-end, AI-moderated research platform that conducts deep-dive interviews with participants to understand user experiences, evaluate concepts, and test designs. Our AI synthesizes conversational data, delivering precise, actionable insights.

Our customers complete hundreds of interviews in hours, dramatically accelerating research cycles and enabling unprecedented data scale. Outset leverages proprietary infrastructure built upon leading language and voice AI models.

We are customer-driven at our core.

The Role: Senior Sales Development Representative

As a Senior SDR at Outset, you will be on the front lines of prospecting and driving new business opportunities. You’ll prospect, research, and engage with potential enterprise customers. You will:

• Conduct high-volume outbound prospecting (calls, emails, social channels) to source leads.

• Source qualified leads from industry conference lead lists, webinars, and other marketing activations.

• Attend industry conferences to network and generate new business along with the rest of the GTM team.

• Strategically identify and engage with decision-makers, tailoring outreach to address key business needs and pain points.

• Collaborate closely with Enterprise Account Executives, ensuring seamless handoff of qualified leads.

• Consistently meet or exceed monthly and quarterly pipeline generation targets.

• Leverage CRM tools to track outreach activity, measure success, and identify areas for improvement.

• Work cross-functionally with marketing, GTM, and product teams to refine messaging and share market feedback.

Skills/Experience Required

• 2+ years in an SDR/BDR role, preferably within a fast-paced SaaS environment.

• Proven success sourcing and developing net-new pipeline through creative, multi-channel outreach.

• Excellent verbal and written communication skills; ability to engage and influence senior-level executives.

• High degree of organization, accountability, and a results-oriented mindset.

• Familiarity with CRM platforms and sales engagement tools (e.g., Salesforce, Sales Navigator, Outreach, or Apollo).

• Self-starter approach and comfort operating in a dynamic startup environment.

• Bonus: Experience in research, analytics, or AI-driven SaaS products.

NOTE: This role may involve travel up to 20% of the time.