Founding Relationship Manager

Parker's mission is to increase the number of financially independent people. We believe we can achieve this goal by building tools that enable independent business owners to scale their businesses profitably. Our first product combines a virtual credit card with dynamic spending limits and software tooling to help merchants grow and optimize their profitability. We are growing very fast -- in less than 12 months, we grew to tens of millions in card volume.

We are looking to expand our headcount quickly to support the demand. Our investors include Valar Ventures (Peter Thiel), Solomon Hykes (founder of Docker), Paul Buchheit (founder of Gmail), Paul Graham (founder of Y Combinator), Robert Leshner (founder of compound.finance), and many more. We have raised over $40M from top-tier fintech investors.

What You'll Be Working On

You'll be involved in projects of varying scope and complexity:

• Network with some of the top influencers and investors in the D2C space
• Work with the exec team to set and build on Parker’s customer success strategy
• Introduce new products and features to Parker customers
• Expand the existing share of spend
• Monitor and follow up on account questions, issues, and requests in a timely and professional manner
• Works closely with internal teams and oversees the relationship with the client
• Dialogue with our clients to understand their business objectives and challenges
• Analyze clients' data and provide strategic recommendations to clients

What You'll Need

• Passion or curiosity to learn about financial technology
• Ability to work with the executive team to understand the high-level strategy of the business and how it informs projects
• Organized, data-driven and relationship-focused
• Ability to work collaboratively

What We’d Like To See

• Experience working with eCommerce brands
• 3+ years of experience in a customer success, relationship management or sales role

Compensation

The annual salary for this role in NYC is $110,000 - $145,000. We also offer start-up equity along with health, dental, and vision benefits.