The AI Customer Experience Agent
We’re seeking a senior backend engineer with deep expertise in Retrieval-Augmented Generation (RAG), reasoning agents, and large-scale document retrieval systems. You’ll play a critical role in designing and scaling AI-powered systems that extract meaningful insights from massive datasets.
If you thrive in a fast-paced startup environment, enjoy solving complex AI infrastructure challenges, and are passionate about LLM-driven reasoning and retrieval, we want to hear from you.
Why Join PathPilot?
AI is transforming software development—code is being written faster than ever. But while building digital products is accelerating, understanding user behavior to improve them is still outdated and painful.
At PathPilot, we're on a mission to redefine how product teams learn from user behavior. We believe that AI should not only build products faster but also help refine and improve them seamlessly.
Join us early, work directly with the founders, and help shape the best tool for product engineers—an AI-powered assistant that turns session replays into actionable insights in real time. 🚀
What You’ll Do
What We’re Looking For
PathPilot is an AI customer experience platform that transforms customer data into actionable insights. We're currently focusing on user session replays as the keystone data source to help companies better understand and optimize customer interactions.
PathPilot was co-founded by Victor Laguna, former engineer and engineering manager at Facebook with a focus on video products, and Vladimir Korshin, returning to Y Combinator after successfully selling his previous company, Level. Together, we're set on creating a product that will change the way businesses interact with their customers.