AI support agent for your business that actually works

Backend Engineer at Percept.AI

$120k - $160k / 0.10% - 0.50%
Sunnyvale / Remote
Job Type
3+ years
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Deyang (Derek) Zhao
Deyang (Derek) Zhao

About the role

Here at Percept.AI (Y-Combinator company), we are on the mission to empower every company to delight every customer.

We believe all great companies are built on truly amazing customer experience. That’s why we are dedicated to reinventing how companies engage, support and delight every customer throughout their journeys, by harnessing the power of artificial intelligence.

We are a team of passionate entrepreneurs, and we hold the products we craft to the highest standard. Our team is passionate about both self and team improvement, and we’ve cultivated a supportive culture that gets results.


As a software engineer at PerceptAI, you’ll build products that are applying the state of art AI technologies to revolutionize the customer support of every company. Facing various challenges and opportunities, you could accelerate your growth by stepping up to make technical decisions alongside our CTO and explore the cutting-edge technologies that you are interested in.

As a Backend Engineer, you will:

  • Transform the online customer support experience into a delightful one for millions of end-users across the globe.
  • Lead/participate in the design and implementation of our architecture and infrastructure.
  • Optimize the data and machine learning pipeline.
  • Participate in product development; working closely with customers.
  • Improve our engineering standards and development tools as we scale the team.

Why you might be a great fit

  • 2+ years of experience as a software/backend engineer writing maintainable, well tested, reliable code.
  • Passionate about making impacts, wearing multiple hats, and being a strong communicator in a fast-paced startup environment.
  • Proficiency in Python programming with object-oriented design and high code quality.
  • Capable of relational database design and index/query optimization.
  • Strong experience using container technologies (Docker, Kubernetes, Helm).
  • Bachelor’s Degree in computer science, computer engineering, or other technical disciplines.


We are a fast-growing startup backed by Y-Combinator, with a great product and happy customers. Even so, we are just beginning our journey and are growing fast. We pay competitively with equity and offer all the best startup benefits, including health insurance, paid vacation, and free team lunch. But more than that, we provide a supportive environment where you can do the best work of your life, where creativity and personal initiative are cherished, where product quality standards are nothing short of excellent, and where you have a direct impact on the growth trajectory of a top VC backed startup.

Why you should join Percept.AI

Here at Percept.AI, we are on the mission to build the AWS for all AI-empowered business functions, which we believe will get us closer to a future where people can be freed from all the repetitive and mundane tasks in their daily operations. Percept AI is spearheading toward this future by first revolutionizing the customer support of every company. We have a team of passionate engineers fascinated by hard technical problems with a mindset of building products that people love.