Plato

We help engineering + product leaders develop soft skills and build…

Talent Coach (Remote)

Location
San Francisco, California / Remote
Job Type
Full-time
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About the role

At Plato, we’re on a mission to help engineering managers become great leaders. Our platform intelligently matches “mentees” to highly experienced engineering leaders of various backgrounds to help resolve their most pressing management challenges. After raising over $3M from SaaStr's Jason Lemkin, Slack, Zoom CEO Eric Yuan, and more earlier this year, we've experienced exceptional and rapid growth.

We are looking for a Talent Coach who will augment the current team of 4 coaches at the moment to help face the growing demand of our mentorship program.

As a Talent Coach, you are the mentees’ gateway to our amazing community of hundreds of mentors. Because mentorship is not so easy, your role is critical to make sure mentees get the most out of the platform, achieve goals, match with the right mentors and ultimately grow as successful tech leaders.

This is a dynamic opportunity that’s customer-facing and strategic. Your day-to-day will consist of coaching our users by onboarding them and helping them find their perfect mentors. At Plato you’ll have a big impact on the growth of a promising startup as well as the career development of 100’s of engineering and product leaders.

BENEFITS

You’ll enjoy a scrappy startup environment and collaborative and thoughtful team members. We are passionate about our mission and are lucky to see the impact of our work, every day!

REQUIREMENTS - Must Haves

  • Building rapport with customers - You feel at ease when you're with them
  • Communication - You speak and write clearly and articulately without being overly verbose or talkative.
  • Flexibility / adaptability - You can adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
  • Enthusiasm - You exhibits passion and excitement over work and have a "can-do attitude".
  • Attention to detail - You do not let important details slip through the cracks or derail a project.
  • Persistent - You demonstrate tenacity and willingness to go the distance to get something done.

REQUIREMENTS - Nice to Haves

  • 1-3 years in a customer facing role (Sales, CS, Support...)
  • Leading a conversation - You are able to drive the conversation and execute on previously set goals

KEY ACTIVITIES

  • Onboarding calls with mentees to set them up for success
  • Check-in calls with mentees to make sure they are on track and measure their progress
  • Respond and react to key events (rescheduling, calls done...)
  • On going logistical support

Very few companies have the potential to do something truly meaningful to actually help others. We believe that making managers better, more successful, and happier results in a happier overall workplace. And improving that even 10% leads to a ripple effect.

We spend nearly all of our waking lives at work. Let's make that better.

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Please note: Our team is fully remote - the only requirement for your location is that you are able to commit to a 3-4 hour overlap with PST (the majority of our team is based out of San Francisco).

Plato is an equal opportunity employer that is committed to inclusion and diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Learn more about your EEO rights as an applicant.

If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

Plato is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@platohq.com and let us know the nature of your request and your contact information.

#LI-Remote

Why you should join Plato

At Plato, we’re on a mission to help engineering managers become great leaders. Our platform intelligently matches “mentees” to highly experienced engineering leaders of various backgrounds to help resolve their most pressing management challenges. After raising over $3M from SaaStr's Jason Lemkin, Slack, Zoom CEO Eric Yuan, and more earlier this year, we've experienced exceptional and rapid growth.