Plug

Plug is an API to accept payments with multiple payment providers

Product Designer at Plug

Location
Remote / Remote
Job Type
Full-time
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Thiago Garuti
Thiago Garuti
Founder

About the role

Plug is a payments orchestration platform. Through one integration, merchants can have access to multiple connections to payments-related services such as credit card processing, alternative payment methods, banking, anti-fraud solutions, and more. Through our provider agnostic card vault and routing / retry engine, we are able to provide the best payments experience for the merchant ensuring they avoid lock-ins, while optimizing their cost and acceptance rate. 

We’re a well-funded startup backed by experienced and strategic angels from the tech and payments space. The team is currently comprised of senior professionals experienced in early and late-stage technology companies as well as in the payments space. 

We’re big on personal and professional development, and are looking for people who are as well! In addition, we look for people who can clearly articulate their ideas, but also be flexible to other points of view. If you like to collaborate, solve a real pain, and build products customers love, Plug is the right place for you.

Founding Team

We are a team of experienced payments professionals with compatible skill sets. 

Alex (CEO) worked for Braintree_PayPal managing southern Europe and selling payments integrations. 

Marcel (CTO) was VP of engineering for the Brazilian payments platform, Zoop, and has extensive experience in building payments platforms. 

Thiago (COO) was a founder at Medicinae, a tech company, which advanced card receivables, and has experience integrating payments providers. 

Your impact

We believe Design is a requirement to our strategy. That’s why we’re looking for a product designer who is passionate to learn and understand our customers needs to join our team. Even as a startup, our intention is to deliver real value to our customers in everything we do!

Your top goals here are:

  • Understand user behaviors and extract data and insights from interviews to help our team build amazing solutions to user problems

  • Facilitate design process through product and services

  • Promote and share our research and design culture at Plug and outside

We also expect that you’re ready to communicate your results with data and want to learn but also share your knowledge to help build and improve our design culture with us! The best candidates are curious, empathic, open to give and receive feedback, and organized to document their process as well.

Responsibilities

  • Build an end-to-end UX/UI process, from discovery to delivery.

  • Product discovery: be able to discover, analyze and synthesize complex information to propose solutions to the right problem

  • Product delivery: build beautiful and functional interfaces, launch your solutions and measure your impact with data to keep evolving your designs

  • Use, define and create new design techniques to solve the right problem, such as usability tests, users flows and others.

  • Work with your peers to create consistent prototypes and contribute in the adoption and scaling of our Design System

  • Participate in our Design Critiques, sharing your work regularly to give and receive constructive feedback

Requirements

  • 4 years+ of experience in Product Design (UX/UI)

  • Relevant portfolio that shows your experience

  • Experience in research to understand user behaviors Strong experience in UX techniques, such as usability tests, card-sorting, a/b tests, users journeys, blueprints, and others

It’s a plus, but not required:

  • Experience in Payments

  • If you feel comfortable to write and listen in English

Our Benefits Package

  • Competitive wage in accordance with market practices

  • Health Care

  • Dental Care

  • Life Insurance

  • Meal voucher and/or food voucher

  • Flexible hours and office even after the pandemic

  • Incentive through stock options for outliers

  • PlugCon: our biannual conference where we bring the entire Plug team together in one place for alignment and fellowship!

Application Process

We move fast and tend to provide feedback within 5 days. The process will consist of portfolio review, interviews with the founders, technical interviews with designers, and culture interview with co-workers.

Why you should join Plug

Plug is a payments orchestration platform. Through one integration, merchants can have access to multiple connections to payments-related services such as credit card processing, alternative payment methods, banking, anti-fraud solutions, and more. Through our provider agnostic card vault and routing / retry engine, we are able to provide the best payments experience for the merchant ensuring they avoid lock-ins, while optimizing their cost and acceptance rate.

We’re a well-funded startup backed by experienced and strategic angels from the tech and payments space. The team is currently comprised of senior professionals experienced in early and late-stage technology companies as well as in the payments space.